Cris Delgado, the Store Manager of Bob's Tire Center, was extremely helpful from my initial phone call inquiring about a specific tire that I wanted to the installation of thise tires the very next day! Even though Bob's doesn't carry the Sumitomo tires that I wanted, Cris said that he could order them for me and probably have them at the shop the very next day. What's more, the price he quoted was $10 a tire less than the typical retail price from other tire shops and online retailers. On top of this, he stated how they will rotate the ties, rebalance them, and align the car for free for the life of the tires! From start to finish the service was excellent and I was pleased to deal with a helpful and professional local tire shop that offered good service at a good price!