Very Disappointed and Frustrated. If I could, I would have given 0 star.
I had a terrible experience with Bluegrass Auto Repair. I brought my vehicle in to get the AC fixed, and the manager promised that they would repair the leak and refill the system. They charged me for the service, but when I got my car back, the AC still wasn’t working at all.
When I returned to the shop, the manager—who was extremely rude and unprofessional—told me that they couldn’t actually fix the issue. This was shocking, especially since he had clearly stated at the beginning that the problem would be fixed.
In the end, I was charged for a service that was never provided, and my AC is still broken. This place is a scam—they take your money and fail to deliver on their promises.
I strongly recommend that no one use Bluegrass Auto Repair. They are dishonest, and their customer service is awful. Don’t waste your time or money here.