Blackstone Motorsports Tire & Alignment

I came here looking for guidance on a mechanical issue and left with a much bigger problem than I started with. My car’s power steering stopped working and I steered straight into a tree after coming here. I explained the symptoms clearly and was given advice on what to do next. I followed that advice exactly, trusting that it was sound. Shortly after, my car suffered catastrophic engine failure — the kind of outcome no one expects when they’re just trying to be proactive about maintenance. I’m not claiming intent or malice, but the advice I received was at best careless and at worst dangerously wrong. When I reached back out after the failure, there was no accountability, no acknowledgment that the guidance may have been flawed, and no effort to help resolve the situation. Mistakes happen, but how a business handles them matters. In this case, I was left dealing with the fallout alone, including a vehicle that is now effectively totaled. I can’t recommend this place to anyone who values accurate diagnostics or reliable advice. One star for responsiveness before things went wrong — but that’s where the positives end.

Great work from Rob on my car and awesome customer service from Valentina in the office. Rob was quick but careful installing wheel spacers to my with my brand new car. He used the correct lifting points without leaving a scratch or indentation on the bottom of my vehicle. Valentina was extremely polite, down to earth and easy to talk to. Great representation for the shop.