Black flag plumbing

I rarely leave reviews, but I had such a good experience with Black Flag Plumbing that I wanted to share. I discovered a burst pipe in my garage and called them around 11:00 AM. They scheduled service the same day at about 2:00 PM, which was already impressive. When the plumber arrived, he fixed the exposed burst copper pipe in about 5 minutes. The total cost was $149.72, which matched exactly what they explained over the phone. What I really appreciated was the price transparency. When I called, they clearly explained the pricing: $120 per hour plus materials for an exposed burst pipe repair. There were no surprises on the bill. Before calling them, I contacted several other companies. One example was Loyal Plumbing, which would not provide any cost estimate over the phone and required a $99 visit fee just to come out, which made me a bit nervous. Black Flag Plumbing was straightforward, fast, and professional. Same-day service, clear pricing, and efficient repair. I would definitely recommend them if you need a reliable plumber.

John did an awesome job! Overall, they were very timely in getting out to work on roughing in our unfinished bathroom. Customer experience was great and the work is quality. Price was nearly half of competitor prices.

Black Flag Plumbing has always been great to work with. They’re responsive, professional, and their prices are very reasonable. The installer who came out yesterday made sure I was happy with the work before he left. And he left the work area spotless! Thank you.

Tai was so so good. Made it so easy to have in my home. He was very fast also. If I run into any plumbing needs, I will come back to you and ask for him. Thank you!!!

John came by and did great work. He was extremely polite and helpful. He wasted no time and was very honest with me about fixing my kitchen disposal regarding what was best. They got me in same day. Thanks guys!

I had issues when the wind was blowing very, very hard - it blew out the pilot light twice. Black Flag fixed the water heater 1st time with a needed part and 2nd time the cap on roof had gotten bent. Then with the cold snap my pipes froze. They fixed it and installed a replacement water meter. Always done in a very timely manner. Thank you.

Kai did a great job. Would definitely call them again for my plumbing needs

I would highly advise working with any other plumbing company in the Northern Hills. As a business owner myself, I would have to say this is by far the worst customer service I have ever dealt with. From the employees to the owner himself, they were unpleasantly rude and unprofessional to work with. I hired them to do the plumbing in my new home that was just built I could write a 2 page review on the service I received from this company, but they don’t deserve my time or my energy. Before hiring this company to do work, I would strongly suggest take a couple more minutes to find a plumbing company that actually knows what they’re doing and has employees that are knowledgeable in their trade.

Very prompt and attentive from inquiry to install. John W. Did a great job. Price was reasonable as well. Will be calling them again when I need anything plumbing related.

Kai with Black Flag Plumbing was quick and efficient! He diagnosed the problem with my faucet in just a few minutes, replaced it, & cleaned up after himself before leaving. Also, he was friendly & respectful. My husband & I were very pleased with the services & will be referring others to Black Flag Plumbing!🤓👍🏾👋🏾