Bike Republic - Folding Bicycle Shop

Went to buy basic mountain bike model. Super friendly staff and accommodating customers very well like no other store i visited. Uncle explained to me what are the available models and pros and cons. Ah boy also friendly and helpful. Got some freebees too. Super cheap price and variety of bikes available. Majority of stocks is foldable bikes. Thumbs up for the customer service. My bike ready in 1hr to self collect.

I’d like to share some thoughts on my recent experience. The customer service representative seemed almost afraid to welcome me — or maybe saying “hello” just wasn’t part of the training manual. The hesitation, the lack of warmth, and the “why-are-you-bothering-me” energy made the entire interaction feel… enchanting in its own way. I mean, it takes a special talent to make a customer feel invisible and unwelcome at the same time. Jokes aside, first impressions matter. A simple, genuine greeting can go a long way in setting the tone for good service. I sincerely hope that, in the future, your team might try the radical new concept of actually appearing glad that customers are there

This is the best place to send your trifolds for maintenance, and upgrades for their honesty, fair prices and ethics. The trifold I owned wasn't purchased from them, but needed substantial repairs from an accident. Irregardless, they took the bicycle in for full maintenance for $180 (comparable prices with other trifold shops) with some requested upgrades. Throughout the one week repair process, the mechanic called in to request consent for various findings and replacements. Once repaired, the bicycle was in a much better condition when I purchased it with scratch marks covered by matching paint. I was prepared to pay the high premium for such a service. So imagine my pleasant surprise when it only costs $50 for crucial component replacements such as wheel skewers, new brake lines, rear bumper lock. The component costs were similar to stock prices (possibly cheaper than if you were to buy online individually) and were itemised fairly. Thank you Bike Republic for the thorough servicing.

I bought my 3Sixty after an excellent session with RJ. He is knowledgeable and patience. Providing detailed explanations tailored to my physique and needs. This was incredibly helpful since I’m new to trifold bikes. Thank you!

Will give zero stars if can. 👎👎👎👎👎just thankful I didn't get into any accident when riding the 3Sixty I bought from them. The 2 sales people who served me didn't bother to tune the bicycle for me! After riding for a few weeks I noticed several issues. Seat post kept slipping, spokes are loose, headset loose, seat post sleeve has issue, suspension block loose!! Shouldn't this be a basic step????!!!! There were only 2 other customers in the shop, so not like they are so busy! I find this unacceptable and I do not want to even go back despite the bike being under warranty, because they are totally not trustworthy and don't bother taking initiative. It's terrible! Because all these can lead to safety issues if not fixed. Why do you have to make the customer come back again to tune the bicycle??? Please stay away from this shop!!!

Excellence service provide by Gilbert,thanks for his patience with us. Helpful n friendly. Good job will recommend more customer for him.

One star is for acceptable service when I visited. Bought a 3Sixty but they never bother to tune the bike. Trust already broken so no point going back to get their help. Such sloppy demeanor.

It’s a beautiful thing when you send your beloved bike in for servicing and it gets the same love while being serviced. I requested for an overhaul of my foldie and Moses went through all the necessary things that needed to be done and RJ did his magic in the workshop. It took a couple of days, and the bike I got back looked and sounded absolutely beautiful and rode even more beautifully, like it was given a new life. What a lovely team at Bike Republic. Thank you.

Went down on the 27/03/2021. Place was packed with people testing and buying bikes. I had my mind on 2 bikes before coming down either the element izi Q5 ($590) or Element Ecosmo 10 kopi edition ($599). After tesing the 2 bikes i decided on 1 the Element green kopi edition. I approached a young staff who seems helpful at first. So i told him i wanted to the bike and wanted to make payment. He handed me a ipad which entered my details. They only have cash /nets/paynow which was werid when their i pad had credit card options. Nevertheless i paid using PayNow as they had a promotion for free bottle cages and bell after you leave them a review. I asked if i the review was google map. His reply was :" Where got people leave review on google map? This is a form which you can just review on it." After scanning the QR code it brought me here to GOOGLE MAP. After fixing the bottle cage and bell he told me to wait as he wanted to teach me how to fold. So i waited for 10 minutes or so before coming to teach me. So he taught me his method but he wasn't sure and was filding with the adjustor several times before he made it work. After which i requested the rear derailleur cable to be trimmed as it was amost touching the ground. He was confused as to what it ment but after various pointing and explaining to him he said he will bring to his mechanic to trim it. After a final check it was okay and i left the shop look forward to ride the next day. 28/03/2021: Took my bike out for a short ride at my neighbourhood PCN and keep hearing disk rotors rubbing noise. I checked the wheel the day before and it was slightly true which is acceptable. After some fiddling around i found out that the skewer springs was placed incorrectly and they used the spring to make my wheel "TRUE". When i placed the front wheel back to its correct alignment, the wheel was not true to begin with and the rotor rub became louder. What a disappointment. So i video down and pm on therir FB. They replied the next day and told me to bring down during weekdays and with their 11.30am - 6.30pm opening hours not everyone can make it down. 2/04/2021 Folded my bike as per how the young Indian staff taught me. I took my bike on public transport for some cycling trip at the cbd area and i keep hearing metal rubbing sound. Initially i thought it was the rotor disk rubbing to the brake pad but when i wanted to start my journey. I noticed that my brake levers was badly scratched and became wobbly. And when i cycled for longer distance i felt the rear disk also have the rubbing sound. THANK YOU BIKE REPUBLIC. NOW I HAVE TO LIVE WITH "VALUABLE" FOLDING METHOD THAT YOUR STAFF WAS NOT EVEN WELL TRAINED ON TL:DR As a cyclist with his own self built road bike, I STRONGLY DO NOT RECOMMEND BIKE REPUBLIC. Good bicycle Selection BUT HORRIBLE Tunned bike with little or no effort given. And once again thank to the staff for your "WONDERFUL" folding tips.

Get my element and 3sixty bike from here few days ago. The staffs were helpful and mechanic worked fast. It has so much different types of bikes and no matter you pay for them, it is all very high quality. They also providing bicycle track, so you can try your bike easily.. What a nice and wonderful experience indeed. Good service!