About
Specialized Folding Bicycle store. We carry brands like Element, Pikes, Dahon, Java, 3Sixty. Open for test ride. We provide bicycle repair & servicing for all bikes. Showroom opening hours: Mon to Sat 11.30am to 6.30pm. Sun 1pm to 5pm.
Contact us
Hours
Temporarily closed
Insights
Payments
Debit cards · NFC mobile payments · American Express · MasterCard · VISA · Reviews
4.8 out of 5
(1,391 reviews)
4.8
5
4
3
2
1
Bharatha Nishshanka
3 years ago
Went to buy basic mountain bike model. Super friendly staff and accommodating customers very well like no other store i visited. Uncle explained to me what are the available models and pros and cons. Ah boy also friendly and helpful. Got some freebees too. Super cheap price and variety of bikes available. Majority of stocks is foldable bikes. Thumbs up for the customer service. My bike ready in 1hr to self collect.
Ahn
4 months ago
I’d like to share some thoughts on my recent experience. The customer service representative seemed almost afraid to welcome me — or maybe saying “hello” just wasn’t part of the training manual.
The hesitation, the lack of warmth, and the “why-are-you-bothering-me” energy made the entire interaction feel… enchanting in its own way. I mean, it takes a special talent to make a customer feel invisible and unwelcome at the same time.
Jokes aside, first impressions matter. A simple, genuine greeting can go a long way in setting the tone for good service. I sincerely hope that, in the future, your team might try the radical new concept of actually appearing glad that customers are there
About
Specialized Folding Bicycle store. We carry brands like Element, Pikes, Dahon, Java, 3Sixty. Open for test ride. We provide bicycle repair & servicing for all bikes. Showroom opening hours: Mon to Sat 11.30am to 6.30pm. Sun 1pm to 5pm.
Hours
Temporarily closed
Contact us
Insights
Payments
Debit cards · NFC mobile payments · American Express · MasterCard · VISA · Reviews
4.8 out of 5
(1,391 reviews)
4.8
5
4
3
2
1
Bharatha Nishshanka
3 years ago
Went to buy basic mountain bike model. Super friendly staff and accommodating customers very well like no other store i visited. Uncle explained to me what are the available models and pros and cons. Ah boy also friendly and helpful. Got some freebees too. Super cheap price and variety of bikes available. Majority of stocks is foldable bikes. Thumbs up for the customer service. My bike ready in 1hr to self collect.
Ahn
4 months ago
I’d like to share some thoughts on my recent experience. The customer service representative seemed almost afraid to welcome me — or maybe saying “hello” just wasn’t part of the training manual.
The hesitation, the lack of warmth, and the “why-are-you-bothering-me” energy made the entire interaction feel… enchanting in its own way. I mean, it takes a special talent to make a customer feel invisible and unwelcome at the same time.
Jokes aside, first impressions matter. A simple, genuine greeting can go a long way in setting the tone for good service. I sincerely hope that, in the future, your team might try the radical new concept of actually appearing glad that customers are there
This site uses cookies from Google to deliver its services. By using this site, you agree to its use of cookies.