I had a horrible experience with Big Bin Rentals and strongly advise others to avoid them. On day one, they told me the bin would arrive at a specific time, so I scheduled workers around that. The bin showed up five hours late, wasting time and costing me money for labor that couldn’t proceed.
It got worse from there. I ordered a second bin, and instead of just dropping it off, they took that second bin while it was still 3/4 full, without warning. This forced me to order a third bin, driving up my costs even more.
The billing process was just as frustrating. They kept calling me demanding payment, even though I repeatedly told them I hadn’t received an invoice — turns out they had the wrong email on file. Instead of correcting their mistake professionally, they threatened to leave the bin on my property until payment was made.
Overall, the entire experience was disorganized, stressful, and ended up being far more expensive than if I had gone with another company. I regret choosing Big Bin Rentals and would not recommend them to anyone.