I needed a washing machine for king size comforter and also wanted it brand new. I found a really nice 5.3 LG under scratch and ding and was happy with the condition. I checked on my phone and it was fairly priced compared to new ones but I noticed some of the new ones are priced the same as Home Depot or on LG website also priced the same at the time maybe they had sales going on.
I unfortunately didn’t plug it in and check to see if it turned on, so I took it home same day on my truck gave it a cleaning and when I tried to plug it in did not turn on. I tried everything until I decided to call the store and speak with the one in charge. I was able to get on the phone same day with the same guy who helped me pay. He said he can exchange for another one the next day cause they were closing.
Next day I show up and they did have another LG unit but it was much smaller and wouldn’t work for my sheets. I had tried to look around for one I saw the day before but it was sold! Thank fully I was able to ask for a refund only because the product was defective and they didn’t have a similar model.
Be aware on the receipt it says sold as is no returns, try and look online with the model number for a price idea of a new one, check to see if it works, check for all dings but they do give warranty’s on some items and they are willing to help the customer if it makes sense. If you buy something it last a year it won’t apply but this was my experience buying my first washing machine, I would go back if I had to just do your research