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Better Appliance- Home Appliances Store

  • Used Appliance Store in Manassas
  • Closed
  • 3.9
    (129)
Better Appliance- Home Appliances Store
Reviews
3.9 out of 5
(129 reviews)
3.9
5
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Dave Bolton
11 months ago
Today, 4/14/25, I received the Samsung dryer I had bought from Best Appliance Manassas. It works great so far, will update after a couple of months. It was also in better shape than I had thought. Most of the scratches on it were scuffs and they buffed out. The guys who delivered the dryer were very good. They watched out for breakables and etc. I had even left a load of clothes in the dryer they took away, and they contacted me to let me know and brought them back. I would definitely recommend Best Appliance and their delivery crew.
Mo Bakheit
3 months ago
A revelation! Especially Daniela, and her superb Delivery and Installation Team (expertise from the good old Kenmore days) This was my second purchase from Daniela and Better Appliance (Refrigerator and Washing Machine) and my decision to make Better Appliance my exclusive store for appliances, was validated with today’s delivery. Thank you Daniela, and thank you Better Appliance 👍👌🙏🏼
Carlos
2 months ago
Daniella did an excellent job with the sale, going above and beyond to clean and show us a hidden gem behind the store inside a container. The selection was great, and the prices were even better.
John Robles
2 months ago
Sheraz is awesome treated me like i was his family shop here good enviroment and good people trustworthy folks A+++++ thanks again
Cherie Pratte
10 months ago
I bought a washer and dryer from Better Appliance a few months ago and got a new stove today. I am satisfied with the quality and performance of my appliances and want to give a thumbs up to the Father and Son team that brought and installed them all. They call and give an accurate estimate of their arrival time and do the work quietly , correctly and efficiently. Good people and good work ethic.
Good Shepherd Housing Foundation
7 months ago
I had an excellent experience with Better Appliance! Their service was fast, efficient, and the staff was incredibly friendly and helpful. They made the whole process easy and stress-free. Highly recommend them if you're looking for reliable appliance service!
Issa Hammad
2 months ago
I Purchase all the time my appliances in Better appliances manassas location and best costumer service especially Daniela thank you much
Lorian Smith
9 months ago
Father/son team VERY professional! They communicated an eta, came on time, were very fast, tested the appliance and were very nice. They are dog friendly and true experts. I highly recommend this team and would not hesitate to hire them again!
Anthony Andrade
3 years ago
I needed a washing machine for king size comforter and also wanted it brand new. I found a really nice 5.3 LG under scratch and ding and was happy with the condition. I checked on my phone and it was fairly priced compared to new ones but I noticed some of the new ones are priced the same as Home Depot or on LG website also priced the same at the time maybe they had sales going on. I unfortunately didn’t plug it in and check to see if it turned on, so I took it home same day on my truck gave it a cleaning and when I tried to plug it in did not turn on. I tried everything until I decided to call the store and speak with the one in charge. I was able to get on the phone same day with the same guy who helped me pay. He said he can exchange for another one the next day cause they were closing. Next day I show up and they did have another LG unit but it was much smaller and wouldn’t work for my sheets. I had tried to look around for one I saw the day before but it was sold! Thank fully I was able to ask for a refund only because the product was defective and they didn’t have a similar model. Be aware on the receipt it says sold as is no returns, try and look online with the model number for a price idea of a new one, check to see if it works, check for all dings but they do give warranty’s on some items and they are willing to help the customer if it makes sense. If you buy something it last a year it won’t apply but this was my experience buying my first washing machine, I would go back if I had to just do your research
Amy Hambleton
2 years ago
I had a great experience buying a dryer at Better Appliances in Manassas? They were patient and knowledgeable while helping me find the dryer I needed. We tested it there and it ran fine. When I got it home one of the settings wasn't working right. I called and explained, and they sent someone to fix it in a HALF AN HOUR from when I called!! AMAZING! It was a very small problem and now it works great! I still can't believe how good the customer service was. I would definitely buy there again.
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