José and Kerin were great! The fridge was very heavy and they maneuvered it into place flawlessly. Much appreciated! This is our third purchase at Better Appliance. They have saved me a lot of money replacing appliances.

Excellent service and appliances! This is my third time purchasing a washer and dryer from this company. They always stand by their products and honor the warranty. Appliances are used but in excellent condition and brand names for half the price. Excellent customer service and I’ve definitely recommended them to my family and friends.

Outstanding service, and the personnel are very knowledgeable and willing to assist—excellent service and customer service. The delivery with “Luis Diaz and Karin Panameño “ was an outstanding experience. Great Team! I highly recommend the delivery and installation teams of Luis and Karin. You did an excellent job! Thanks, Better Appliance of Alexandria!

My wife and I went here on the advice of Appliance World in Ashland. They had the exact freezer we were looking for, the brand that we wanted at an excellent price. We chose a scratch and dent brand new freezer for almost 50% off retail price. They helped us load it into our truck and in minutes we were on our way home. Excellent customer service, great prices on great new and used appliances. We highly recommend!

Jose was very quick and took great care installing my new refrigerator.

Jose was prompt, great communication, very courteous and efficient!! Love them!!

They have the best appliances and an amazing team of representatives. Habib, Hammad, and Chris are truly the best I’ve ever met! Wishing them all the best!

Our refrigerator’s compressor broke in our rental property. We live a time zone away without a property manager. Through better appliance, we were able to shop for a new refrigerator (slight cosmetic dents), picked one through text photos, and have it delivered with the other one removed within a total of 3 days. We couldn’t even get a LG repair guy to come to the house that quick, or even a new refrigerator delivery from Home Depot for that matter. Only issue was delivery coordination as delivery was pushed back a day because they tried to call me en route instead of the tenant which I thought I made clear, so make sure to explicitly note who the coordination should be with on whatever form they use for dispatch. Even with that, definitely using Better Appliances for our needs in the future.

I had an amazing experience with Better Appliances. Customer service in store was fantastic, and delivery/installation experience was amazing. Thanks Jose /Kerin delivery/install

I purchased a nice refrigerator, stackable washer/dryer and dishwasher. They were able to also order me a brand new wall oven and cooktop.