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Better Appliance - Appliance Shop

  • Used Appliance Store in Alexandria
  • Open now
  • 4.7
    (344)
Better Appliance - Appliance Shop
Reviews
4.7 out of 5
(344 reviews)
4.7
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Kaylin Peachey
3 months ago
I am very happy with my purchase of a new LG dishwasher. This top end appliance was reduced by 50% from retail due to a cosmetic dent in the front panel. We also purchased a new gas stove for an excellent price as well. The installation was fast and professional. We will definitely be shopping here again as we update out appliances. For an extra fee, they delivered and installed the dishwasher and hauled it away. We've also bought
Mulualem Assefa
3 months ago
“I had a great experience here! The staff were friendly, knowledgeable, and patient while helping me find exactly what I needed. The selection of appliances was in excellent condition, fairly priced, and they even offered a warranty for extra peace of mind. Delivery was quick and hassle-free, and they made sure everything was set up and working before they left. I’ll definitely be coming back here in the future and recommending this place to friends and family who want quality appliances without paying brand-new prices.”
Marcus Dunn
4 months ago
Five stars all the way. We paid top dollar for the last washer and it crapped out in five years. Even with warranty repair it was more than what we found at at Better Appliance. Going back to a trusted GE is better than a new machine that sings, has a ton of features I'll never use and loaded with electronics . Just not worth it - customer service, pricing, delivery: all five stars
Shubeg Grewal
4 months ago
2 refurbished appliance purchases made over a 10 month period. Both defective. However, the store worked with us to provide heavy discount on the first, and a refund (even though I'd opted for no warranty option and they didn't really owe me a refund) on the second. Bottomline...be cautious of refurbished products from this Better Appliance location.
Candi Carson
9 months ago
José and Kerin were great! The fridge was very heavy and they maneuvered it into place flawlessly. Much appreciated! This is our third purchase at Better Appliance. They have saved me a lot of money replacing appliances.
Randy White
5 months ago
Chris and their team kept me updated on my repair time. The two guys who came to repair my dryer were not only professional but very respectful of my property and furnishings. They let me know exactly the they were doing and fixed it within minutes. Great experience
Inayatullah Abdulhaq
4 months ago
Very affordable price , I’m buying here all my appliances since 8 years and very satisfied with all appliances I bought here , today I’m going to buy my washer and dryer new fancy machines , I will be happy and lucky to meet HAmmad , always best price and amazing appliances, love you guys and love better appliances , thanks
Stephanie Ellison
a year ago
I purchased a nice refrigerator, stackable washer/dryer and dishwasher. They were able to also order me a brand new wall oven and cooktop.
Chad Larkins
4 years ago
As a kitchen and bathroom contractor I've been purchasing from Better Appliance for over 6 years. Great customer service and equipment. Never an issue. I recommend them to anyone.
Reggie Howard
2 years ago
Our refrigerator’s compressor broke in our rental property. We live a time zone away without a property manager. Through better appliance, we were able to shop for a new refrigerator (slight cosmetic dents), picked one through text photos, and have it delivered with the other one removed within a total of 3 days. We couldn’t even get a LG repair guy to come to the house that quick, or even a new refrigerator delivery from Home Depot for that matter. Only issue was delivery coordination as delivery was pushed back a day because they tried to call me en route instead of the tenant which I thought I made clear, so make sure to explicitly note who the coordination should be with on whatever form they use for dispatch. Even with that, definitely using Better Appliances for our needs in the future.
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