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Best Western Outlaw Inn

  • Hotel in Rock Springs
  • 4.1
    (1545)
Best Western Outlaw Inn
Reviews
4.1 out of 5
(1,545 reviews)
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Diana Brazales
a month ago
I was lucky; setting out on a long journey from the East Coast of New Jersey to the West Coast of California, I didn't know what to expect regarding food options. I had brought supplies, but they ran out along the way. After staying at various hotels, I encountered breakfast buffets that raised deeply unsettling questions; the lack of humanity shown by the managers—and by extension, the owners—left much to be desired. These were breakfasts that made one sick in every sense, accompanied by inhumane service; cutting costs in this way will have terrible consequences for people's lives. But here in Wyoming, I found a wonderful gift that made up for all my traumatic experiences with food service. At the Best Western "Outlaw Inn," the "Open Range" restaurant—managed by the owner himself—stood in stark contrast to all the bad experiences I’d had on this trip. My first impression was the hotel's comfortable and charming décor theme; then, the absence of noisy heating units at night was incredible; and finally, the warm welcome from the owner himself at the restaurant promised a great breakfast. The menu was well-designed and comprehensive, and being served on real china with proper cutlery and real glassware spoke volumes about the quality of the establishment. But the breakfast itself was a delight—I confess I hadn't expected something so wonderful. I could feel the love poured into every detail; seeing how attentive the entire staff was told me everything: there is love behind all of this. Here is someone who doesn't sacrifice compassion and humanity for the sake of the bottom line—someone fulfilling their life's mission. I will remember them forever. Thank you for upholding the true values ​​and principles of a decent human being.
Tim Talbott
4 months ago
The property and Ashley were both amazing! Ashley- was very friendly and helpful. Took the time to notice change my room type and show me where the room was. Answered all my questions and recommended a food spot, which was amazing (Renegade Cafe) ! The property is older, but well taken care of. It’s clean and well kept. The rooms are very nice and have all the features you’d need! I they also have free EV chargers on site, which was very helpful! If I’m passing through again, or you find yourself in Rock Springs for the night, STAY HERE!!!
Erik Baumer
2 months ago
Do not stay here. We were in town for a marathon and had 3 nights booked. We only stayed one night ( it was travel day and we were exhausted). The hotel is very old and has not been updated. The rooms have NO windows to the outside. 1 window to hallway but blinds need to be closed or people can see in. The room had a strong musty smell. Carpet was old and had been poorly patched in areas. The ceiling was cracked and appeared to be falling down. The pool was very cloudy. The complimentary breakfast was just ok. The French toast was decent not great. The pancakes were terrible.
Jessica Scott
3 months ago
The lady’s working the front desk were wonderful very sweet and helpful. We were just passing through on our way home and stayed here not sure if we could stay again. The AC did not work at all I think that is something that should be told up front because it was very miserable in the room. the hotel is a smoke free facility but our room smelled like smoke, the sheets were very rough and made it hard to fall asleep. I didn’t feel that it was very clean the sheets on the bed had a stain I just hoped it was something that wouldn’t come out. Dust on the lamps.
Lori
6 months ago
This was one of the best hotels we've stayed in. We travel fairly often and I highly recommend giving this hotel a try. Everything is cowboy themed, perfect for Wyoming. The rooms are very clean and hotel staff is friendly and more than accommodating. They have a nice pool area in the center of hotel. The breakfast was more than plentiful to start your day. Put this hotel on your list.
Sandy Gates
4 months ago
The room was def outdated but clean. My biggest comment would be the lights all along the walkway shone in the window all night. I had to rig a sort of curtain out of towels so I could sleep. The breakfast was nice and the staff was top notch. I'll always return to best western!
Mana Shisler
2 months ago
It's a charming little place that is right off the freeway. Easy access. The rooms are spacious and comfortable. The best part about this is a customer service. Ashley was awesome! She's a rockstar and is an asset to this property.
Daniel Nelson
6 months ago
Good place, staff was really nice. They have a military discount here of about 3% off. Pointless. A bit expensive at $149 a night. Good thing they knocked it down to $145! Breakfast, but the restaurant is closed. Indoor pool, and close to plenty of food options. Meh. Whatever you do, don't stay at the Studio 6 by McDonald's.
Susie DeSanctis
4 months ago
Great stop! We love being able to access our room from the outside. We love to sit out with a cocktail to unwind after a long day of driving. Very relaxing. The rooms do need a little updating, but are very clean. Service is fenaminal!
Benjamin Berry
a month ago
The customer service is great!!! All of the staff is so welcoming. The architecture here is really odd but not bad. If you’re over 6ft tall, the showers might be a struggle, but overall a great stay
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