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Best Plumbing Heating & Cooling Contractors
  • HVAC Contractor in Albany
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  • 4.7
    (65)
Best Plumbing Heating & Cooling Contractors
Google Reviews
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4.7
65 reviews
Danielle B
a month ago
First off, Amazing beyond words. Ken, the technician who I spoke with, was not only knowledgeable but made me a priority. In less than 3 hours of our initial phone call my heat was up and running and the service provided was exceptional. If a repair is ever needed in the future I would not hesitate to call. Can’t thank him enough.
Chris Nic
2 months ago
Best Plumbing is THE BEST!! We had water leaking into our hallway carpet from what we thought was our hot water heater on a sunday night! We called Best Plumbing and our technician KJ arrived in less than 30min, assessed the problem, explained every repair option available. It was fixed in less than 2 hours from dispatch to repair! KJ was FANTASTIC, he saved us from more water damage and headaches and he even advised on what steps we could take with our homeowners insurance! Absolutely recommend Best Plumbing! Thank You Best Plumbing and Thank You KJ!
Elim R. Hdez
2 months ago
KJ was responsive, came in the middle of the night to fix my boiler. Glad I chose him instead of other companies, really good prices. Will definitely come to him with any future issues. Thanks for your help boss man.
Kathleen Bryden
a year ago
KJ was great. He came within an hour as an emergency call because my basement was flooded. My boiler was 30 years old and spritzing water so I had him replace it and he installed a sump pump so I won’t have the flooding again. He worked 2 long days at my house. Thank you KJ and the other technician that worked with him the second day.(Sorry, I didn’t get your name) I highly recommend this company. They are very responsive. If you have an emergency, call them!
Lynda Taylor
4 months ago
I've used their services multiple times and consistently received outstanding customer service. They always provide same-day service with accurate timelines and estimates. I highly recommend them. It's rare to find such competent and high-quality service, but they truly stand out.
June Leibach
3 months ago
Tech was very cer good. And acknowelgeable installing my boiler. Explained what he would be doing taking old out and new going in. Very professional answer muy questions. Made sure that it was working and explained system. Would recommend to friends.
danielle walter
7 months ago
I would like to take the time to update my last review of Best Plumbing and Heating and Cooling Repair. I have deleted my last post of my dissatisfaction with the company as the have completely rectified my AC problems without an additional cost to me which I find very commendable and professional. Again, the service tech KJ both times he has been in my home is very knowledgeable, skilled and has fantastic customer service skills. He is very meticulous and I hope that his supervisors know that I never had any issues with his service or skills. I want to say thank you for the Business Manager Rob for calling me back directly this afternoon to speak to me rather than via texting me and/or alternative means of communication. Sometimes, the Best communication is still by phone and in person. I highly would recommend hiring BEST Plumbing, Heating and Cooling Repair!!! KUDOS for making this right! My deepest appreciation. :)
Jen Wilson
4 months ago
Great service and communication. We were in a jam a failing AC unit and Kenny showed up in a flash. Would def use best again!
Alyssa Morey
9 months ago
Kenny is AMAZING, and I could not recommend Best Plumbing, Heating and Service Repair more highly! In a world in which “customer service” seems to be disappearing, Kenny is an ABSOLUTE STANDOUT. He is responsive, incredibly knowledgeable, and seems truly genuine in his desire to help his customers. I returned home (after driving 1,000 miles) to find that my heat had shut off and my house had frozen. I called Best Plumbing, Heating and Service Repair at 4AM. Kenny called me back an hour and a half later and was at my house by 9AM. He had to remove three cracked radiators, get the boiler going, and thaw out the remaining radiators, but I had my heat back on by that evening. Several hours later, once the system thawed out and the heat was back on, I noticed water pouring down one of my basement walls. I texted Kenny again. He came back over at 11PM, found the burst pipe behind a wall, and capped it off. Kenny really went out of his way to help me, and I will not forget it.
Eileen Smail
4 months ago
Couldn’t have asked for a better conpany to do the job! Fast, efficent and economical! Ken was helpful and knowledgeable. We highly recommend!
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