I have used Benjamin Franklin Plumbing and both times their staff have shown professionalism and have shown great care and attention to my home. Making sure to come in and out only when necessary, wearing covers on their shoes, cleaning up as they worked up to leaving out.
Ryan W. was sure to go over every detail of the job with me. By the time he left I was not confused about anything that I paid for. I can explain it in full detail to my to brief him on the job as well. Ryan was kind, professional, honest and treated my home as if it was his home. Which I greatly appreciated.
I love that they wear their id badges, have their tablets to take payments, photos and when they call it comes from the company line. Makes me feel secure. Their vehicle also has the company logo on it. They come with their own tools and equipment.
I also appreciate the pricing. I will continue to use them for my water and gas plumbing needs.