Beauty Basket

I have great experience in this store. All staff members are very kind. Thankyou so much beauty basket🥰

Lovely experience. The ladies helped us finalise a perfect lip colour for my mother in law and a brown eye liner which I was looking for since a really long time.

Don't buy from them! These people are the biggest frauds. They made me pay Rs. 1,896 for three products but delivered a product worth only Rs. 450. They simply sent a screenshot claiming they had refunded the money, but I never received it. I'm going to lodge a complaint in consumer court because you can't fool customers like this. They don't respond to calls they only answer until you place an order and make the payment. After that, they completely ignore you. Don't ever buy their products online! They won't deliver, nor will they refund your money. I had a terrible experience and lost my money

You know how sometimes you just want to grab a few things and get out? Well, my recent trip to Beauty Basket in Sector 26, Chandigarh was not one of those times. And honestly, I'm still fuming about it. So, a friend of mine, bless her heart, told me about Beauty Basket. She said they sometimes have good deals on perfumes, but warned me big time about the staff – said they were super arrogant. She even said, "Only go if you literally can't make it to Sephora or Scentido in Elante Mall." I was in a rush to catch a flight, so I thought, "How bad could it be, right?" Oh, I was so wrong. I rolled in around 8:15 PM, knowing they close soon, but I was serious about buying some good perfumes. I'm talking Nishane Hacivat, Mancera Cedrat Boise, Terre d'Hermès Parfum, Azzaro Wanted, and Guerlain L'Homme Ideal kind of serious. From the moment I stepped in, the vibe was just... off. The staff, especially this lady named Ms. Anju and another person, were just plain rude. Like, why are you even working in a shop if you act like every customer is annoying you? They barely knew how to say the perfume names, let alone anything about what the scents were like. Seriously, they looked at me blankly when I asked about notes. It felt like I knew more than they did, and I'm not even a pro! And the "discounts"? A measly 10-15%? You can get that almost anywhere, like at Sephora or Shopper Stop, and at least there the people actually help you and know what they're talking about. There was zero professionalism. But the worst part? About ten minutes in, Ms. Anju, out of nowhere, barks at me, "Arre madam, jaldi karo, itna time nahi hai humare paas!" Can you believe the nerve?! I'm standing there, ready to drop some serious cash – probably over ₹50,000 – and she's telling me to hurry up like I'm wasting her time? How am I supposed to pick out expensive perfumes in less than 15 minutes? It was just so disrespectful and tacky. Honestly, if you're thinking of buying perfumes, save yourself the headache. Just go to Sephora or Scentido. The staff there are actually helpful, they know their stuff, and they treat you like a human being, not an inconvenience. Beauty Basket is a hard pass for me. Never again

Very good product they have and the staff are very nice and cooperative.. and most attractive section is the perfume section they have almost perfume brand and original perfume and original product

Always walked past this store. Finally went in today. Friendly staff, good collection, best prices on men’s perfumes

I like really really good collection all Cosmetic and premium perfumes

I have ordered a big hair mask pack from beauty basket website on 23rd March. I have still not received till today which is 16th April. It was supposed to reach from Chandigarh to Kharar which is hardly 30 to 40 mins away. Have never seen such irresponsible behaviour from any big or small company till now. Have got no calls, no OTPS from their courier partner. I am trying to call them everyday, messaging them thousands of times but no clear response. They are not replying to my messages. Totally unreliable service. I asked them to initiate the refund, they are not at all responding. Lost 2500+ Rs. Very bad. Total waste of time and money.

It’s a one roof daily beauty need and other articles store. Staff is very cooperative and well conversant about the products. Both the Anju’s are diligent and highly professional…..

Beautiful store. Didn't shop much, but impressive collection oc beauty products and perfumes