We were looking to transform our backyard with a retaining wall and artificial grass. There was a house in a surrounding neighborhood with perfect artificial grass in the front yard. I'm talking the perfect color, height, and thickness. The kind of grass that makes you question whether it is real or fake. Luckily, there was a sign for Bay Valley Synthetic Turf posted in front of the house. Of course I had to make the call to get a quote. Jeff came out to our home and we described our vision to him. Just by talking to Jeff, he is very knowledgeable and experienced. He definitely knows what he is talking about. He explained everything in detail, what materials would be used, and what would look best. Jeff gave us a timeframe and all the specifics were put in writing. After meeting and speaking with Jeff, we decided to go with Bay Valley Synthetic Turf. Jeff was transparent and communicated with us throughout the project. There was a heat wave, but that didn't stop Jeff and his team. They worked very hard in the hot weather to capture what we wanted. He even provided several expert opinions during the whole process which we decided to follow. Jeff and his team exceeded our expectations. Their work is impeccable and excellent quality. Their attention to detail is at the highest level. Jeff and his team even left some thoughtful items behind for us which we greatly appreciated. We could not be happier with the final result. We absolutely love our new backyard. It's beautiful! We highly recommend Bay Valley Synthetic Turf!