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Bay Marine & Sports Center

  • Boat Dealer in Horseshoe Bay
  • Open now
  • 4.8
    (262)
Bay Marine & Sports Center
Reviews
4.8 out of 5
(262 reviews)
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rockingrrod
5 months ago
I was the fortunate winner of a new 2025 Yamaha wave runner which Bay Marine generously raffled off to help support the community after the July 4th tragic floods. Everyone that I dealt with at Bay Marine was professional, knowledgeable and very helpful. The staff at Bay Marine went over and above what was called for when I came in to pick up my waverunner. They noticed that the tires on my trailer were under inflated and they put air in them for me. I donated an old waverunner that I had and they handled that portion of the transaction seamlessly. I am very pleased with Bay Marine and will continue to do business with them
Diane Maloney
2 months ago
Bay Marine has delivered outstanding service for me year after year, and the team consistently goes above and beyond what I expect. Their professionalism, responsiveness, and genuine care for their customers set them apart from any other marina I’ve worked with. They have been taking care of my WaveRunner and boat for over three years, and the experience has been seamless. I keep my jet ski in their dry storage, and all I have to do is call ahead—they make sure it’s fully gassed up, uncovered, and ready to go when I arrive. The convenience and attention to detail make every outing stress-free. What truly impressed me was how they handled an unexpected deep freeze emergency. They called me at 7:45 a.m., and within an hour they were already winterizing and covering my boat. That level of urgency and care speaks volumes about their commitment to protecting their customers’ investments. Carol deserves special recognition. She is absolutely the best. Anytime I’ve had a question or needed help—sometimes with some pretty unusual situations—she has gone out of her way to make sure everything was handled correctly. Her knowledge, patience, and dedication make a huge difference. I wouldn’t go anywhere else to buy a boat, have work done, or store a boat. Bay Marine has earned my trust completely, and I highly recommend them to anyone looking for top-tier service and an
Sharie Bourbeau
a month ago
We just bought a consignment boat and are really happy with our boat and the deal. Our salesperson was Josh Sanders and I can't say enough about him - if I could give more than 5 stars I would! He is incredibly professional and personable; demonstrating amazing tenacity (truly going above and beyond) to handle all our questions and ensure we were satisfied. He patiently navigated the negotiations with the owners of the boat with remarkable professionalism that is unrivaled by many other people in sales we have dealt with in the past. I enthusiastically recommend Bay Marine, and in particular Josh Sanders should you be in the market to buy a boat!
Jon
a month ago
The staff at Bay Marine was very helpful and responsive throughout our search for a new boat. We worked with a couple sources during our search but found Bay Marine to be the most helpful. Josh Sanders was a delight to work with and Daniel Miller and other staff at Bay Marine made the process easy and a very pleasant experience.
Jennifer Olivarez
6 months ago
We experienced an unexpected issue with our boat on a Thursday that prevented us from taking it out on the water. We contacted the service department at Bay Marine & Sports Center that same day, and by Saturday the repair had already been completed. The efficiency of their team, combined with a very fair labor rate, truly sets them apart. In contrast to previous experiences at other repair facilities—where service often required weeks just to be seen and additional weeks to complete—Bay Marine & Sports Center provided prompt, professional, and exceptional service. We are extremely impressed and highly recommend them.
jeff alexander
10 months ago
I wanted to express my appreciation for the excellent service I received today when getting my jet ski impeller replaced at Bay Marine in Horseshoe Bay. I was very pleased that you were able to fit me in on the same day. It was a pleasure working with the marina manager Carol, and I was impressed with how quickly she got me back out on the water. Thank you for the five-star service. I look forward to working with you again in the future. Jeff A.
leah shackelford
6 months ago
Josh at Bay Marine is AWESOME!!! He worked with us on finding the perfect pre-owned boat for our family. His level of professionalism and friendliness surpassed our expectations. He was very patient with our needs and requests. We will be loyal customers for years to come. If you’re in market for buying a boat, trust me, call Josh
Daniel Morchat
a year ago
The team at Bay Marina is the absolute best on Lake LBJ! From the moment we walked in with a repair issue, we were greeted with smiles and eager help from the amazing staff at the counter. They’re always so fun, friendly, and ready to go above and beyond. We get all our jet ski and boat services here, and honestly, we wouldn’t think of going anywhere else!
Sean Hinch
7 months ago
I don't normally write reviews.I just purchased my 1st boat in 20 years. Josh my salesman was great from the beginning all the way to the closing and in between. I also want to compliment Todd and the storage crew. They have gone above and beyond all expectations. They have all taken customer service to a whole new level. Couldn't be happier. When the day comes I will definitely use them for the next purchase. Thank you Bay Marine Team!!!!!
Duane Teets
8 months ago
Bay Marine was fantastic! They stand by there work and were able to fit us in, even on July 3rd, one of there busiest weekends of the year! I wholeheartedly endorse them and will be using them whenever I need something taken care of with my boat. Carol Carpenter, the service manager was wonderful and I trust her and her staff to be honest and work with integrity! Great job!
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