Called three times To inquire about the rates of which they buy gold and silver, The person on the line whose name I never got stated that they buy based on the item. So I went down and tried to sell my items two Silver bracelets, and a gold ring . For clarification, I went twice. The first time I went, they gave me an Offer for a Sterling silver Harley Davidson bracelet Which was close to the Mark. And then lowball me on the gold ring. When I went back the second time The next day they tried to give me a different price on both of the items. I would not recommend This place to sell to. Highly unknowledgeable or ignorant and their competitors pay 29%higher for precious metals. I would recommend mo money pawn or Tempe pawn When dealing with precious metals……
Edit due to the response : and no I am not one of your competitors, nor do I work or know any of your competitors Personally. I simply got exactly 29% higher From a place not too far from your location, which is why I use the word competitor.
Your customer service sucks over the phone and in person sure it might be great in terms of A person coming up and saying, hey, how may I help you? but they are still Lowballing..
You as a business should be able to tell a person over the phone exactly what you pay for precious metals Since they are based off Weight. Every other place, I called did the same thing why be so difficult if Your customer service is so great 😭if the spot Price is 85 bucks You should be able to tell somebody hey we’re paying 69 a gram on 14 karat or Whatever you may be able to pay . And if it is based off condition or name such as Tiffany or David Yurman, you should be able to just say yeah for just regular scrap It should be X Dollar amount And if it’s something special, then we might be able to pay a little bit more come bring it on in we’ll work with you …(that’s what the next place said) that’s how a business works, Not telling a customer who may be interested in coming to your establishment Oh, it Depends on the piece Knowing full well, it matters not what the piece is that you have a dollar amount in mind On the low end🤦🏽♂️