Baseer Rug cleaner

My experience with Baseer has been nothing but superb -- because of his professionalism, his focus on serving his clients, his talents and the quality of his work, and his reasonable pricing. It all started when Basser answered his work phone at 9pm on a Friday night months ago (I had planned to leave him a message). He took my info and called me back the next morning, as arranged. When Baseer came to my home the following Monday afternoon, we focused on two rugs - a small silk handmade Turkish that was in need of deep cleaning only and a 50-year old, 9’x14’ green and ivory Indo-Chinese medallion rug. This rug was severely and unevenly faded, had damage on a small border area due to resting under a heavy upholstered chair, a few 1-inch “pock marks” in ivory areas of the rug, and badly "eaten-up" and uneven fringe. . He worked with me on an approach that would bring the large rug back to life - stunning and “whole’ but, per my preference, showing small imperfections of age. And would keep the price in a range I was willing to spend at this point in time. After showing me some interim pictures post-repair, I realized it would be insane not to spend a little more to re-fringe the rug. Both rugs were back on my floors the following Monday afternoon and laid down by Baseer and his lovely wife, Veda. Already, I’ve gotten several “ooohs and aahs” from the small number of people who have seen the rugs. Baseer then took one more rug to clean and refringe - a Chinese English Garden woolen runner that hadn't been cleaned since I bought it in 1991/92. The pictures Baseer sent me after it was cleaned show such bright colors that it almost looks like a different rug. Along with the new fringe, it looks like new. In addition to being a delightful individual, Baseer is very knowledgeable and talented (he does some of the detailed color restoration himself). He loves his work, has a sharp and artistic eye, and believes that he does well when his work makes his customers happy. All this at very fair and reasonable prices. What more could I ask for?

Baseer is amazing! Family run business with a guarantee that they will do what thet promise! We tried cheap in home cleaning services and they couldn't get out the stains from our rug. It has two pile heights and is tricky. Baseer did what the others couldn't! Will go to them first the next time we need a rug cleaned!