We recently had the displeasure of hiring Bartow Fence Company to install a fence around my property, and the experience was nothing short of a nightmare. From start to finish, it was a series of disappointments and frustrations that left us regretting our decision to ever engage with this company.
First and foremost, the communication was abysmal. Phone calls went unanswered, emails were ignored, and when I did manage to get through to someone, they seemed utterly clueless about the status of our project.
When the installation finally began, it quickly became evident that the design quality was shockingly poor, to say the least. These concerns were brought to the attention of the salesman but quickly dismissed. Low and behold, the fence lasted less than 6 months and was severely damaged during a light storm.
The most infuriating part of the whole ordeal was the lack of accountability from Bartow Fence Company. When I brought up the damage sustained with management, they were dismissive and refused to rectify the situation. They quickly tried to sell us on another fence.
In conclusion, I would strongly advise anyone considering hiring Bartow Fence Company to look elsewhere. Their incompetence, poor communication, and utter lack of professionalism make them wholly unfit to handle any fencing project. Save yourself the headache and find a company that actually cares about their customers and takes pride in their work.