I contacted Baker to install a new power panel on my house and they were contracted to work do work which would take several weeks because of permits. However last night, my power went out, leaving most of my house without power. I contacted Baker through text, late at night after hours on a Friday, and they were able to come out early the next morning on a Saturday for an emergency fix. The job was done in less than an hour, and I now have power while we wait for the permits to go through. I am very happy with the quality and speed of the work, as well as the customer service.