Bailey's Service Center

I could not be more satisfied with the service experience I received from Chad at Baileys over the last two days. I seldomly leave Google reviews but I am beyond impressed and could not wait to leave this review! To give a little background on my specific situation, my 2015 Chevy Impala LTZ originally broke down two weeks ago. I had drove it all day fine but went out later and used my remote start per usual. Once I got outside, I realized the car did not start, but I didn’t think much of it because I just thought I wasn’t close enough. Come to find out my car would not start. The dome light was flashing and the brake was hard so I could not push it in to start the car and the key fob was not registering at all. The next day we had a mobile mechanic come out and he diagnosed that it was the body control module. We ordered it and the mechanic came back and installed it and supposedly programmed it (which he didn’t) and told us all I needed to do now is buy a new battery since it was five years old. We did that and installed it ourselves the next day and it did not fix the problem. To summarize, the mechanic took our money and did not fix the problem. I’m pretty sure we were scammed since he had ten excuses why he couldn’t come back once the battery didn’t fix it. All that being said, my husband decided to undo everything the mobile mechanic did, including putting the old body control module back in and boom the car was running. This was on a Saturday so I finally drove my car Monday to work and it broke down in the afternoon with all the lights flashing and the engine completely shutting down. I eventually got the car to Bailey’s and it ended up being a loose terminal on the battery. Lucky me! This could have been so much worse. All they charged was a diagnostic fee!! They provided me with recommended services for very reasonable prices. I will be back to get some other things done just because of how great the customer service was and their pricing. The thing I am most impressed with is how thorough they were when diagnosing my vehicle. They take photos, measurements, etc and everything is so organized showing every detail. They do not replace a part unless they are 100% certain it needs to be replaced. Most shops just throw parts at it until it’s partially fixed. This team actually cares and does not want you to have repeatable issues. I truly appreciate that so much. I HIGHLY recommend having your vehicle serviced here, you will not be disappointed!

Never really cared much for Baileys they are extremely expensive for minor repairs. And it seems to have gotten worse since the kids have taken over. Recently my friend stopped in for the first time to get just a oil change, 3 days later her transmission went out ,no transmission issues prior to visit.of course no proof that it was done there. But sounds like they drained transmission fluid instead of the oil. Just a guess tho. Then quoted a transmission at almost 10 grand. Yeah get rid of the kids and bring back ROY keep wands very nice lady. But talks way to much and could sale water to a whale. Need this or it cost that.u definitely need that. Nah im good on Baileys slot of other shops in town that's just as good and half the price!!!