How do I begin? I have read so many reviews and researched at least 3 companies before deciding to use Backyard Retreats and let me honestly tell you that I only have positive experience with Backyard Retreats. Ricky from Backyard Retreats was my liaison. Ricky worked with me to build a covered patio and accommodated within my budget. I am grateful that he answered all my calls and texts within a day. He was very nice to work with. The patio took a month and a half to finish. All the contractors that were used pick up all the debris after the day is done. Scheduling was on time, and I never had to wait. If they said they were coming that day, rain or shine, they would show up! Backyard Retreats did the whole process for me, from getting approval from my HOA, and getting City of Houston permit. I was also given a 3D rendering so I can picture what my end results would be. Near the completion of my project, Ricky brought in Tyler and they both hung up my string lights, wind chime, and swing from the ceiling for me. I am very appreciative of their efforts to help me hang up everything because I could not do it myself. I undoubtedly would hire Backyard Retreats again as they are very professional and most importantly personable to my needs. I love my new backyard patio and highly recommend Backyard Retreats to anyone!!