Bacallao Granite & Marble, LLC

The team at this business was amazing not only did they demonstrate proficiency and estimates but also finding me the best price in this area. Kudos to an amazing team.

TERRIBLE company. Poor installation. Poor customer service. I would NOT recommend this company to anyone. As you can see from the pictures, the “seal” that was applied to our granite doesn’t even cover the entire area. Hence, the reason why chunks of the granite are falling out of the granite. The “seal” they used mimics a piece of tape. The “granite” is extremely porous-more porous than “granite” is supposed to be-the finish is “spotty;” visible bubble patterns-not a smooth finish-as granite is supposed to appear. I reached out to the Owner-he asked that I send pictures of the chips and pictures of where the seal was/wasn’t visible. So I did-then he told me he would “send someone out to inspect and repair these issues-“for $175 an hour!! No thanks. Fix your mistake! We’ve had this granite for 12 months. DON’T deal with this company. They tell you what you want to hear-to make the sale. Then they’re done with you. I will be taking another route to rectify this problem.