7/24/24 at 2:00pm - Broadfield, GA - I95 going North- You can tell by the pictures we were screwed. My husband was amazing and got us over quickly, but by then the tire was at a 30 degree angle.
CoachNet is our roadside provider and they were also really great. They worked really hard to get us help, and we were doing the same. We had been told by three other companies, by video, that we were looking at a new axle. We all know that means days. Both CouchNet and us landed on B7 Mobile Service. We got it RIGHT!
By the time Logan Bessette got to us, it was going on 4:15pm. I’m looking for overnight stay with the dogs and my husband is looking up part costs. Logan walked over to the problem, looked at my husband and said in summation: “No problem with the axle, but you do need a new hub. It’s 4:30pm, let me find one.”
WAIT, WHAT??? no new axle, no overnight hell, no thousands of dollars to fix…WHO IS THIS ANGEL?
A few minutes later he said he had found one 20 minutes away and would be back ASAP. HE WAS! and he got us on the road in 20 minutes after he got there. Total cost: under $300 on site. CoachNEt took care of the Tech cost.
We were on the road by 5:45pm and setup on our site, 60 miles away, while still light.