B. W. Surgical Supply Inc

Exceeded my expectations! Needed a power lift recliner after hip surgery. Called B.W. at 9:00 am. The recliner was delivered to my home by 2:00 pm that same day. Great customer service from the gentleman who answered my call and the driver who delivered and put the chair together! Would highly recommend using them

Top notch: #Customer Service #Communication #Attention to detail #Follow-Up/ Through Max, is absolutely 💯 the best @ providing tailored services, delivery and unmatched client satisfaction overall! We've utilized this particular "product" service supply business and it's been #Exceptional service... ** Highly recommend** 🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗 Thompson Family #2025

Fantastic customer service. Max went above and beyond to help. My relative’s battery pack fell off his mobility scooter while driving his car from FL to DC. Rather than waiting to ship a new one, as every other company suggested, Max offered to let us buy a battery pack from a scooter in the store. Alex brought it to his hotel the next morning, installed it in the scooter and made sure it was working properly. He even brought a back-up scooter on the off chance the battery pack didn’t fix the issue. BW Surgical truly saved the day!

I recently had the chance to work with BW Surgical Supply in Kensington, MD, and they absolutely exceeded my expectations. From start to finish, they demonstrated what great service should look like.

Amazing customer service, highly recommend. Wheelchair rental went great and will use them again .

The best company ever! I called first thing this morning to inquire about renting a hospital bed for my Mom who is getting released from the hospital today and by 2:00 pm the bed was installed in the living room. We are ready to receive Mom. Thank you Max and Alex for making an otherwise stressful time smooth.

Great place to get your medical supplies. Everyone in the office treating you like a family and making sure you have everything you need for the recovery. Thank you BW Surgical!.

We have for several purchase medical supplies from BW and our experience always has been outstanding. The product is of the most best quality and the customer service provided by Mack and all other staff has always been exceptional. I have recommended B

Happy with our experience with BW surgical supply. Max and team were kind and very helpful!

We needed a hospital bed in order to provide in-home care for our elderly Mother. When we contacted BW Surgical, Max was extremely helpful and did everything possible to meet our family's needs. He had a bed delivered and assembled within one day of our request, and he has been responsive to any questions that we have had along the way.