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B. W. Surgical Supply Inc

  • Medical Supply Store in Kensington
  • Closed
  • 4.8
    (82)
B. W. Surgical Supply Inc
Reviews
4.8 out of 5
(82 reviews)
4.8
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Patti OConnor
a week ago
Exceeded my expectations! Needed a power lift recliner after hip surgery. Called B.W. at 9:00 am. The recliner was delivered to my home by 2:00 pm that same day. Great customer service from the gentleman who answered my call and the driver who delivered and put the chair together! Would highly recommend using them
Marla Thompson
3 months ago
Top notch: #Customer Service #Communication #Attention to detail #Follow-Up/ Through Max, is absolutely 💯 the best @ providing tailored services, delivery and unmatched client satisfaction overall! We've utilized this particular "product" service supply business and it's been #Exceptional service... ** Highly recommend** 🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗 Thompson Family #2025
Debby S
3 months ago
Fantastic customer service. Max went above and beyond to help. My relative’s battery pack fell off his mobility scooter while driving his car from FL to DC. Rather than waiting to ship a new one, as every other company suggested, Max offered to let us buy a battery pack from a scooter in the store. Alex brought it to his hotel the next morning, installed it in the scooter and made sure it was working properly. He even brought a back-up scooter on the off chance the battery pack didn’t fix the issue. BW Surgical truly saved the day!
Alex Indenbaum
2 months ago
I recently had the chance to work with BW Surgical Supply in Kensington, MD, and they absolutely exceeded my expectations. From start to finish, they demonstrated what great service should look like.
Patrick Johnson
2 months ago
Amazing customer service, highly recommend. Wheelchair rental went great and will use them again .
Tara Gorman
a year ago
The best company ever! I called first thing this morning to inquire about renting a hospital bed for my Mom who is getting released from the hospital today and by 2:00 pm the bed was installed in the living room. We are ready to receive Mom. Thank you Max and Alex for making an otherwise stressful time smooth.
Larisa Ferdman
2 months ago
Great place to get your medical supplies. Everyone in the office treating you like a family and making sure you have everything you need for the recovery. Thank you BW Surgical!.
Maria Melchiorre
7 months ago
We have for several purchase medical supplies from BW and our experience always has been outstanding. The product is of the most best quality and the customer service provided by Mack and all other staff has always been exceptional. I have recommended B
László Windhoffer
2 months ago
Happy with our experience with BW surgical supply. Max and team were kind and very helpful!
Brian Costlow
a year ago
We needed a hospital bed in order to provide in-home care for our elderly Mother. When we contacted BW Surgical, Max was extremely helpful and did everything possible to meet our family's needs. He had a bed delivered and assembled within one day of our request, and he has been responsive to any questions that we have had along the way.
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