I hurt my lower back and was desperate to find a supportive brace, but everywhere I looked came up short. I was finally referred to this store, and the moment I hobbled in, Marjorie and her boss immediately noticed the pain I was in. They were the perfect team—while he searched through back braces, Marjorie gently supported me, letting me lean on her as I made my way across the store. When it came time to try them on, she stood by my side, holding me up and helping adjust each one until we found the right fit.
I walked out not only with a great back brace and Biofreeze to ease the pain, but with the feeling that I had truly been cared for. Marjorie didn’t just help me physically—she empathized, comforted me, and reminded me that sometimes what you really need is someone kind enough to stand with you through the hurt. She made a painful day feel a little lighter, and I’ll never forget that.