AZ MediQuip - Goodyear

Today, my aunt and myself, we’re on a mission to purchase a bed and other items for our Aunt Charlene who fractured her hip and broke her femur. Immediately as we entered into this business Marjorie, greet us with a warm smile. She listened to our needs and helped us decide on what we needed. She even let me see if the wheel chair we purchased would fit in my trunk, before we purchased it. I work in the customer service industry and it is very rare you to receive the type of service we received. Marjorie made us feel comfortable and any questions that we had she answered them. It's tough enough shopping for items we know nothing about, but to have Marjorie guides us through this process was so amazing and stress free. Marjorie also recommended all types of beds, bathroom accessories and made sure to show us all price levels. Thank you Marjorie for making our first experience at AZ MediQuip memorable! Courtney & Lydia

I had a very disappointing experience and unfortunately I will not be back. I was charged $300 for two new scooter batteries, yet the original problem with my scooter was not fixed at all. On top of that, I was never given a receipt for the sale of $300 which seems a shady. This business showed little concern for actually helping the customer or standing behind their work. It felt more like they were focused on selling parts and taking payment rather than diagnosing or solving the issue. For something as important as mobility equipment, trust and accountability matter. Unfortunately, this experience left me feeling taken advantage of. I would not recommend based on my experience. I do NOT recommend this AZ Mediquip at all. **************************************************************** 2/10/26 Called the Scottsdale location and spoke to Chris and he listened to my concerns and emailed me a receipt for the batteries right away. Other than that Chris could not do anything else because I will not be back in this place.