AZ Computer Services is like a Concierge Computer Service, on-call, answers your every need, fast, professional, trustworthy and they go Above and Beyond your every call. They are ethical, and value customer service to the max! They answered the phone immediately, and Adrian, the co-owner came to my home, same day. He figured out what was needed, took my desktop with him, gave me the game plan and proceeded to rescue my data, put a new operating system in my desktop installing internal back up and told me it had overheated. He fixed the cooling system fan, relaced with Therma paste for the CPU and he knew everything about everything! He said it might take a few days to do it, but he did it in ONE!
He and his brother, Howard, have very high customer service standards. Adrian is so efficient, professional, knew everything about everything and was so kind, to the point, warm and friendly. Their prices are fair, and his in home service calls are a luxury and he gives plenty of time making sure you understand everything and can operate things on your own!
Because of how responsive he was with our desktop, we then asked him to take our 2 laptops for servicing and he returned them right away by installing, repairing, updating and making them like new!
Then we said, take our brand new desktop and he made sure everything was set up correctly, installing a new super anti-virus, internal back up, surge protector, and more, so we will call him in a year for maintenance on all of our computers, something we have been negligent about previously. No More! We have our Concierge Computer Guys!
Their turn around time is unbelievable! Adrian's knowledge will impress you! And he makes time for you right away. I had to call him back because there was a glitch in something. He came the next morning and fixed it in my home, as he has done before, and said the new anti-virus software was blocking everything, instead of just blocking bad websites, because it was everything because it was new operating system. He diagnosed the problem immediately, on site, and he is the only one we will ever turn to again! If we could give 1,000 stars we would!
Randi Wortman