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AZ Computer Services LLC

  • Computer Repair Service in Gaithersburg
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  • 4.5
    (512)
AZ Computer Services LLC
Reviews
4.5 out of 5
(512 reviews)
4.5
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Daniel Rodriguez
8 months ago
Adrian seems like a good guy, but the way he runs his business isn’t fair. When I asked about repairing my laptop screen, he gave me a price range, but when I went in the price range went up because it was a “Pro” model. I agreed, but when the repair was finished, the price went up again. He said he was giving me a discount on labor, but really it was just the $150 diagnostic fee being “deducted” — which he had already told me would be applied toward the repair. So in reality, there was never a real discount. On top of that, I also had him fix my girlfriend’s laptop, so he made double. I understand it’s a business and it is what it is, so I paid the full price. After about 2 weeks, the screen stopped working again — just showing black with lines — even though it had been working fine the day before. When I contacted him, instead of honoring the 2-month warranty he advertises or even offering a solution, he immediately said it was “physical damage” and went straight into quoting me a new repair price. Keep in mind, I had already paid $575 — and as a normal college student, I don’t have that kind of money to throw around, especially twice, on what could very well be a botched job that caused the issue in the first place. I chose to repair instead of buying new to save money, and now I feel like I wasted it. I wouldn’t recommend taking your computer here for repairs
Bekalih Gezahegn
4 weeks ago
I had an excellent experience with AZ Computer Services. My laptop screen was completely broken, and they were able to replace it the same day. The service was very professional, fast, and reliable. They kept me informed throughout the repair process and made sure everything was working perfectly before returning my laptop. The quality of the repair was outstanding, and the new screen looks great. I highly recommend AZ Computer Services to anyone needing computer or laptop repairs.
Gabriela RIvera
4 weeks ago
I had an excellent experience with AZ Computer Services. They were professional, knowledgeable, and very responsive from start to finish. My computer had serious issues and they quickly diagnosed the problem and fixed it faster than I expected. They kept me updated throughout the repair process and explained everything clearly. The service was honest, affordable, and the quality of work was outstanding. My computer is now running like new again. I highly recommend AZ Computer Services to anyone needing reliable computer repair or tech support.
Tom Zhao
6 months ago
I recently had the pleasure of using AZ Computer Services, and I couldn't be more impressed. Adrian, the tech expert , provided exceptional service. He came to my house and quickly diagnosed and fixed the issue with my computer. Adrian was not only highly skilled but also very personable. He explained the problem in simple terms and offered valuable advice on how to prevent similar issues in the future. His professionalism and efficiency were truly remarkable. I highly recommend AZ Computer Services to anyone in need of computer repairs or technical support. They offer top-notch service with a personal touch. Thank you, Adrian, for a job well done!
Joseph Stolz
6 months ago
Outstanding Service and Fast Help I had a computer issue that I urgently needed help with, and after calling several other repair shops that were unable to assist me, I reached out to AZ Computer Services. From the moment I spoke with Adrian, I knew I was in good hands. Adrian was extremely knowledgeable, professional, and efficient. He quickly diagnosed and resolved my computer problem in a way that other shops couldn’t, saving me both time and stress. The turnaround was impressively fast, and the communication throughout the process was clear and reassuring. It’s rare to find a technician who not only knows what they’re doing but also genuinely cares about helping the customer. I highly recommend AZ Computer Services, and especially Adrian, to anyone looking for reliable, honest, and expert computer repair.
Urenna Ucheya
3 months ago
I had an amazing experience with AZ Computer Services! My MacBook Pro screen was completely damaged and I needed it fixed as soon as possible. They replaced the screen quickly, professionally, and at a very affordable price. The service was excellent from start to finish. They clearly explained the repair, kept me updated, and had my laptop looking and working like new again in no time. It’s hard to find a repair shop that is both trustworthy and efficient, but AZ Computer Services truly delivered. If you need computer repairs, especially for a MacBook, I highly recommend AZ Computer Services. Fast, honest, and professional service!
Justin Kemathe
7 months ago
I had an incredible experience with AZ Computer Services! From start to finish, they were professional, knowledgeable, and fast. The team quickly diagnosed the issue with my computer and had it running perfectly again in no time. They took the time to explain everything clearly and made sure I understood the repair process. What really stood out was their excellent customer service — friendly, honest, and truly focused on helping their clients. The prices were very reasonable, especially considering the quality of work and how efficiently they handled everything. If you’re looking for a place that’s trustworthy, skilled, and dependable, I highly recommend AZ Computer Services. They’re my go-to computer repair shop from now on! 💻👏
Robert Gallo
5 months ago
AZ Computer Services provided excellent in-home computer repair service. The technician was very knowledgeable, professional, and respectful of my home. The service was affordable, and they took the time to explain everything clearly, step by step, which I really appreciated. I never felt rushed, and all my questions were answered. Great service and great value—I would definitely use AZ Computer Services again and highly recommend them.
Khalia Naquin
3 months ago
AZ Computer Services are fast and reliable, he got me in quickly, quoted me, stayed true to the quote, and fixed my brand new MacBook. Highly recommended if you’re in need of fast quality work.
Abaychew Zeleke Zeleke
4 months ago
Very disappointing experience. I brought my laptop in good condition with great performance. The only issue was the battery. I paid $150 for an HP battery replacement. Within a few days, the battery started draining quickly again, and the laptop now has to stay plugged in most of the time. Worse, the laptop’s performance became noticeably slower after the repair, even though it was working perfectly before. The battery issue was not fixed, and the overall performance got worse. I do not recommend this shop. Watch out for your hard-earned money.
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