I’ll start off with, if I could give 0 stars I would. I wrote a review on the weekend of 04/27/24, I expressed my disappointment and frustration on the fact that I took my acer Porche Design laptop to be repaired due to water damage. I told him the issues and he claimed to be able to do the job, told me worst case scenario we would have to get a whole new motherboard replaced, that’s fine i understand that the laptop might need expensive fixes. He gave me a statement of $1050 on top of a $180 deposit just to have him look at the he laptop, he also claimed to deduct the deposit from the total if he were to do the job. I pay and he starts working, 1 week later I call for an update, I don’t expect the laptop to be ready, but I wanted an update on tracking etc. I was met with an extremely dismissive call and a rushed conversation with no update. 2 weeks later he calls me and claims the laptop is fixed and ready to be picked up, I tell him I can be at his business (his house) in 20 minutes, once again he’s extremely rude and says “yes please no later than 20 since I am leaving the house shortly”. First thing, why would you call me to tell me my property is ready to be picked up if you barely have the time to properly exchange my property? But that’s only the start, upon getting my laptop back I notice that the laptop doesn’t have a properly running WiFi driver, and when I tell him about it he says repair is not part of the “package”. Disappointed because the laptop is still not working, I leave a bad review. He reaches out worried about the review, not that my Laptop still had issues, and says he needs that taken down. I gave him the benefit of the doubt, all I want is for my laptop to work, I already paid, I just want my service, so I take down the review and take my laptop back to him. He said this help wasn’t in his “package” (odd since I never payed for a package). He refused to help until he saw my bad review and then he wanted to fix the issue. So now I have taken the laptop back to him for a SECOND time and he calls me to let me know that it was a faulty WiFi card and, importantly, he claims he will only charge me $100 for the new WiFi card, that he is not charging for labor, yet when I searched for prices on WiFi cards, there was nothing over $30, so this was the first major instance of him blatantly lying to me. I chose to ignore this fact because I just want to get my laptop fixed, I am a college student in the end of the semester, I have finals and last exams to do and I have not been able to do much for the past 4 weeks because of this individual constantly lying and cutting corners. But to get to the final straw, I get my laptop back and the WiFi was available, I was momentarily tricked though, because within 6 hours of having my laptop the WiFi driver disappears. I was able to fix the issue by restarting my laptop, but upon doing this I notice that my laptop, which had a fingerprint scanner, shows up as not having a compatible scanner for Windows Hello, which is extremely odd, and the Face ID doesn’t work either, two features that I had before all of this mess. I do further searching on my laptop and realize that the PC name is called Acer Swift, but I have an Acer Porche Design RS, those are not the same computers, the Swift is a different model, my assumption is that he lied about being able to handle this job, found a motherboard close enough to be compatible with the rest of the system, installed it, and now I’m left having to deal with the ramifications of his faulty work. Now today my laptop again doesn’t connect to the WiFi because the driver has disappeared, I have restarted my laptop and still the issue persist, I have made attempts to tell him that there’s an issue and he constantly claims it’s software. He, for the life of me, never owns up to his mistakes. The WiFi driver wasn’t a software issue, neither is the fingerprint scanner, and neither is this disappearing WiFi driver AGAIN. These are harsh words, but it has to be said, he is a cheap computer technician he’s a liar.