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AZ Computer Services LLC

  • Computer Repair Service in Gaithersburg
  • Closed
  • 4.6
    (481)
AZ Computer Services LLC
About
Since 2010, AZ Computer Services LLC has been a trusted presence in the Gaithersburg community and beyond, offering a comprehensive suite of professional computer services. Situated at 132 Tulip Drive, our dedicated team provides expert solutions for all your technology needs. From intricate computer repair and reliable data recovery to specialized consulting and ongoing support, we ensure your systems run smoothly and efficiently. We are committed to delivering exceptional service and dependable solutions for both residential and business clients.
Hours
Closed
Monday7:00 AM – 10:00 PM
Tuesday7:00 AM – 10:00 PM
Wednesday7:00 AM – 10:00 PM
Thursday7:00 AM – 10:00 PM
Friday7:00 AM – 10:00 PM
Saturday7:00 AM – 10:00 PM
Sunday7:00 AM – 10:00 PM
Insights
Accessibility
Wheelchair accessible parking lot ·
Amenities
Gender-neutral restroom ·
Crowd
LGBTQ+ friendly · Transgender safespace ·
Payments
Credit cards · Debit cards · NFC mobile payments · American Express · China Union Pay · Diners Club · Discover · JCB · MasterCard · VISA ·
Location
132 Tulip Drive, Gaithersburg, MD 20877, United States
Services
Installation
It consulting
Reviews
4.6 out of 5
(481 reviews)
4.6
5
4
3
2
1
Daniel Rodriguez
2 months ago
Adrian seems like a good guy, but the way he runs his business isn’t fair. When I asked about repairing my laptop screen, he gave me a price range, but when I went in the price range went up because it was a “Pro” model. I agreed, but when the repair was finished, the price went up again. He said he was giving me a discount on labor, but really it was just the $150 diagnostic fee being “deducted” — which he had already told me would be applied toward the repair. So in reality, there was never a real discount. On top of that, I also had him fix my girlfriend’s laptop, so he made double. I understand it’s a business and it is what it is, so I paid the full price. After about 2 weeks, the screen stopped working again — just showing black with lines — even though it had been working fine the day before. When I contacted him, instead of honoring the 2-month warranty he advertises or even offering a solution, he immediately said it was “physical damage” and went straight into quoting me a new repair price. Keep in mind, I had already paid $575 — and as a normal college student, I don’t have that kind of money to throw around, especially twice, on what could very well be a botched job that caused the issue in the first place. I chose to repair instead of buying new to save money, and now I feel like I wasted it. I wouldn’t recommend taking your computer here for repairs
Tom Zhao
2 weeks ago
I recently had the pleasure of using AZ Computer Services, and I couldn't be more impressed. Adrian, the tech expert , provided exceptional service. He came to my house and quickly diagnosed and fixed the issue with my computer. Adrian was not only highly skilled but also very personable. He explained the problem in simple terms and offered valuable advice on how to prevent similar issues in the future. His professionalism and efficiency were truly remarkable. I highly recommend AZ Computer Services to anyone in need of computer repairs or technical support. They offer top-notch service with a personal touch. Thank you, Adrian, for a job well done!
About
Since 2010, AZ Computer Services LLC has been a trusted presence in the Gaithersburg community and beyond, offering a comprehensive suite of professional computer services. Situated at 132 Tulip Drive, our dedicated team provides expert solutions for all your technology needs. From intricate computer repair and reliable data recovery to specialized consulting and ongoing support, we ensure your systems run smoothly and efficiently. We are committed to delivering exceptional service and dependable solutions for both residential and business clients.
Hours
Closed
Monday7:00 AM – 10:00 PM
Tuesday7:00 AM – 10:00 PM
Wednesday7:00 AM – 10:00 PM
Thursday7:00 AM – 10:00 PM
Friday7:00 AM – 10:00 PM
Saturday7:00 AM – 10:00 PM
Sunday7:00 AM – 10:00 PM
Location
132 Tulip Drive, Gaithersburg, MD 20877, United States
Services
Installation
It consulting
Insights
Accessibility
Wheelchair accessible parking lot ·
Amenities
Gender-neutral restroom ·
Crowd
LGBTQ+ friendly · Transgender safespace ·
Payments
Credit cards · Debit cards · NFC mobile payments · American Express · China Union Pay · Diners Club · Discover · JCB · MasterCard · VISA ·
Reviews
4.6 out of 5
(481 reviews)
4.6
5
4
3
2
1
Daniel Rodriguez
2 months ago
Adrian seems like a good guy, but the way he runs his business isn’t fair. When I asked about repairing my laptop screen, he gave me a price range, but when I went in the price range went up because it was a “Pro” model. I agreed, but when the repair was finished, the price went up again. He said he was giving me a discount on labor, but really it was just the $150 diagnostic fee being “deducted” — which he had already told me would be applied toward the repair. So in reality, there was never a real discount. On top of that, I also had him fix my girlfriend’s laptop, so he made double. I understand it’s a business and it is what it is, so I paid the full price. After about 2 weeks, the screen stopped working again — just showing black with lines — even though it had been working fine the day before. When I contacted him, instead of honoring the 2-month warranty he advertises or even offering a solution, he immediately said it was “physical damage” and went straight into quoting me a new repair price. Keep in mind, I had already paid $575 — and as a normal college student, I don’t have that kind of money to throw around, especially twice, on what could very well be a botched job that caused the issue in the first place. I chose to repair instead of buying new to save money, and now I feel like I wasted it. I wouldn’t recommend taking your computer here for repairs
Tom Zhao
2 weeks ago
I recently had the pleasure of using AZ Computer Services, and I couldn't be more impressed. Adrian, the tech expert , provided exceptional service. He came to my house and quickly diagnosed and fixed the issue with my computer. Adrian was not only highly skilled but also very personable. He explained the problem in simple terms and offered valuable advice on how to prevent similar issues in the future. His professionalism and efficiency were truly remarkable. I highly recommend AZ Computer Services to anyone in need of computer repairs or technical support. They offer top-notch service with a personal touch. Thank you, Adrian, for a job well done!
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