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Auto Repair at The Hive

  • Auto Repair Shop in Moscow
  • Closed
  • 4.4
    (439)
Auto Repair at The Hive
About
We aim to provide top level service while delivering an exceptional product. We are the largest independent full service automotive repair facility on the Palouse. What that means for you is quicker service and a technician team with a wider breadth of knowledge to repair your vehicle correctly the first time and get you back on the road. We offer an unheard of warranty of 3 YEARS/36,000 MILE nationwide parts and labor warranty on almost all the work we perform. Need a loaner car while yours in the shop? We got you covered there too. Come in today to experience car repair done differently!
Hours
Closed
Monday7:30 AM – 5:30 PM
Tuesday8:00 AM – 5:30 PM
Wednesday7:30 AM – 4:00 PM
ThursdayClosed
Friday7:30 AM – 5:30 PM
SaturdayClosed
SundayClosed
Insights
Accessibility
Wheelchair accessible entrance · Wheelchair accessible parking lot · Wheelchair accessible restroom ·
Amenities
Mechanic · Restroom ·
Payments
Credit cards · Debit cards · NFC mobile payments · MasterCard ·
Location
306 E Veatch Street, Moscow, ID 83843, United States
Services
Air & cabin filter replacement
Battery
Reviews
4.4 out of 5
(439 reviews)
4.4
5
4
3
2
1
Emma Thomas
Edited a month ago
I went to this place to fix an issue with my dashboard and to get an oil change. I understand that they weren't able to identify the issue, but after day four they finally decided look at the check engine light. On the following morning I called them and left a voicemail stating that I only wanted them to do an oil change and no other service, because I couldn't wait any longer without my car. They responded and told me okay and that they will let technician know. I get there in the afternoon and they only did the one service I called and told them not to do. I paid $120 didn't even get the service I wanted. On my bill it says I declined the service yet I was still charged for it. I ended up receiving a call form the owner Rob. He admittedly tried to resolve the issue. He was understanding, and apologized for the miscommunication. He gave me a full refund, found out what was wrong with my car, gave me a free oil change, and gave me a loaner vehicle. You can tell he cares about his job and it's worth returning just to support his business.
Max Strong
4 months ago
Saban, Joshua, and Manny are extremely helpful in the process of helping fix the car. We drove in from out of town and they were able to help us immediately and quickly diagnosed the vehicle. The service and concerned for our needs was exceptional. 10/10
About
We aim to provide top level service while delivering an exceptional product. We are the largest independent full service automotive repair facility on the Palouse. What that means for you is quicker service and a technician team with a wider breadth of knowledge to repair your vehicle correctly the first time and get you back on the road. We offer an unheard of warranty of 3 YEARS/36,000 MILE nationwide parts and labor warranty on almost all the work we perform. Need a loaner car while yours in the shop? We got you covered there too. Come in today to experience car repair done differently!
Hours
Closed
Monday7:30 AM – 5:30 PM
Tuesday8:00 AM – 5:30 PM
Wednesday7:30 AM – 4:00 PM
ThursdayClosed
Friday7:30 AM – 5:30 PM
SaturdayClosed
SundayClosed
Location
306 E Veatch Street, Moscow, ID 83843, United States
Services
Air & cabin filter replacement
Battery
Insights
Accessibility
Wheelchair accessible entrance · Wheelchair accessible parking lot · Wheelchair accessible restroom ·
Amenities
Mechanic · Restroom ·
Payments
Credit cards · Debit cards · NFC mobile payments · MasterCard ·
Reviews
4.4 out of 5
(439 reviews)
4.4
5
4
3
2
1
Emma Thomas
Edited a month ago
I went to this place to fix an issue with my dashboard and to get an oil change. I understand that they weren't able to identify the issue, but after day four they finally decided look at the check engine light. On the following morning I called them and left a voicemail stating that I only wanted them to do an oil change and no other service, because I couldn't wait any longer without my car. They responded and told me okay and that they will let technician know. I get there in the afternoon and they only did the one service I called and told them not to do. I paid $120 didn't even get the service I wanted. On my bill it says I declined the service yet I was still charged for it. I ended up receiving a call form the owner Rob. He admittedly tried to resolve the issue. He was understanding, and apologized for the miscommunication. He gave me a full refund, found out what was wrong with my car, gave me a free oil change, and gave me a loaner vehicle. You can tell he cares about his job and it's worth returning just to support his business.
Max Strong
4 months ago
Saban, Joshua, and Manny are extremely helpful in the process of helping fix the car. We drove in from out of town and they were able to help us immediately and quickly diagnosed the vehicle. The service and concerned for our needs was exceptional. 10/10
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