Auto Glass Outlet

Spoke to Stephanie on the phone twice, she was kind, patient, and professional. Came in today to get my front windshield replaced. Price was as quoted, entire staff was welcoming and friendly. They even took the time to make some recommendations (I just moved here). All in all, saved several hundred vs the big chain glass places, they had me out in probably less than half an hour, and the install looks nice and clean.

So here's the good: They were FAST and courteous; We ALL have different experiences and yes I read the bad reviews about their customer service. The price quoted is what I paid. I NEEDED to have the repair doelne ASAP because of a trip in 24 hrs. Here's the not so great: It is indeed an after-market window as others have commented...sigh. So if you GOTTA have the window fixed ASAP, they're a good option, but don't expect a factory window. Here's the down right disgusting: The waiting room! I walked in and walked out. IMMEDIATLY I smelled mold! The building is OLD and SORELY needs repair. I didn't even consider going to the bathroom. I already knew! I marked ot high because they were fast, courteous, and the work seems to be done right. It was a true emergency and they got it done. Gotta give them credit for that.