Flipped Hair Brunswick

On my second time to Flipped, I had to wait 15mins before being seen (totally fine), discussed how I wanted 2-3inches cut off the length. They took forever to dry my hair and It was only when the cut was almost over that I noticed that he only took about half an inch off the length! I had places to be so I couldn’t stay longer to get more cut off the length but then when I went to pay they said as my hair took longer to do (this was including the 15mins wait time) that they had to charge for a ‘restyle’ and I had to pay extra. Was very disappointed. I wouldn’t have minded paying the extra cost if I had actually got my hair cut the way I wanted but felt like they were taking advantage, charging extra for a re - style when they took longer to do my hair which was literally just a trim. I will not be returning.

I can’t thank the team at Flipped Hair Brunswick enough! I had completely botched my 8-month-old’s first home haircut (uneven fringe and random tufts everywhere!) and came in feeling pretty sheepish. Joe squeezed us in and Cristina was so kind and gentle and worked absolute magic fixing it up, and made my little one’s hair look adorable again. To top it off, they wouldn’t even let me pay! Such a generous and lovely gesture. I’m so grateful — highly recommend Cristina and the whole Flipped team for their warmth, skill and kindness. 💛

I had a haircut with Lesley on a Tuesday. The haircut was okay. The issue is she could be a little more gentle in now she handles the haircut. The whole time I was so nervous, even got a scratch on my forehead. It has been over two months since the haircut but I thought I would write a review because the experience continues to stay with me.

Absolutely ecstatic with the service and result of my hair today. Great atmosphere & culture in the salon and Cristina is a true artist with hair. Highly recommend 🙌🏼

I've been seeing Joseph at Flipped for a couple years now and have always been so happy after our appointments - Thursday was no exception. Joseph listens well and can create something incredible when I don't even fully know what I want to do with my hair. He gave me the best haircut I've ever had, I've received compliments all day and night. I couldn't be happier with my choice of hairdresser, and I'll always be able to trust him with my hair. Thank you Joseph and Flipped team :)

I had the best experience with Cristina today! I left my hair in her hands & she created a mini transformation & I am in love. Cannot recommend the services at Flipped Hair enough, you will not be disappointed.

I’ve been seeing Julian and Cristina at flipped hair for years, and I can honestly say they are the best in the business! From my very first appointment, I’ve always felt like family. They always know exactly what I need, even when I’m not sure myself. Whether it’s a cut, colour, or style, I always leave feeling refreshed. The consistency and care they put into every visit is unmatched, and I wouldn’t trust anyone else with my hair. If you’re looking for someone who knows how to make you feel like a million bucks every time, look no further. Highly, highly recommend! Best salon evvvvvaaaaa💖💖💖

Such a gorgeous experience! The team were lovely and friendly and I'm so happy with my hair!

Flipped hair was my first proper hairdresser experience and it's safe to say that I absolutely will not be going back and wouldn't recommend anyone else to go either. The pricing is absolutely ridiculous for the actual results and you end up feeling robbed and upset after your appointment. They don't really listen at all to what you want regardless of whether you say you want a certain thing and it really is disappointing and frustrating. Multiple friends of mine have come to flipped and have been ripped off and completely dissatisfied with the results. When you tell them you don't like the results they try and gaslight you into liking it. FLIPPED IS NOT GOOD DONT GO HERE As a response to Cristina's extremely rude reply, claiming my review is fake and nasty when in actuality I was sharing my raw experience at this salon with others, I appreciate your perspective, and I'd like to address a few points from your message. First, the phone conversation we had after my initial appointment, in which I mentioned my contentment, occurred right after the service. At that moment, I may have been more inclined to express satisfaction. However, as time went on, the more i looked at the results, the more i noticed an orange tinge in my hair which was not there prior to getting my hair dyed, this was due to the hairdresser I had using too warm of a tone on me that looked horrendous under any lighting. When expressing my concerns of this to the owner Cristina, she belittled my concerns by claiming that it was regrowth, however my natural hair colour has never had orange in it ever. The color also did not hold up well, leading to the email I sent later. Regarding the cancellation of my appointment, please understand that life can get busy, and circumstances change, I was also hesitant to go back because of how dreadful my experience was. The fact that I cancelled my appointment does not and should not diminish my valid concerns regarding the service. I understand your position as a small business and the importance of adhering to salon policies. However, from a customer's perspective, it's also essential for a salon to ensure that its clients are satisfied with the services they've received. It's disappointing to feel dissatisfied and then be met with resistance to rectify the situation. While I regret that our experience did not meet my expectations, I still believe that my feedback should be validated. I hope you will consider these points for the better of your services in the future. Shown below was the reference image given to the hairdresser, and the result. Hopefully this visual aid will allow you to understand my dissatisfaction. Thanks :) Maxine

Elijah cut my hair on Tuesday. It's the best haircut I've had in a very long time. You can tell that he really cares about the end result. He also does a great colour. Flipped has a great atmosphere and the staff are friendly