We were contacted to diagnose a standby generator that had recently been installed but would not start.
After a full assessment, we identified air in the gas supply line that had not been fully purged during installation. Air in the line can prevent proper ignition and startup.
Our team:
✔️ Properly purged the gas line
✔️ Performed a complete leak test
✔️ Verified gas pressures at the unit
✔️ Cycled the generator through startup and operation
✔️ Confirmed code compliance
Once corrected and tested, the generator started and operated as designed. The homeowner now has reliable emergency backup power ready when needed.
Proper commissioning and gas line setup are critical for safe and dependable generator performance.
Thank you to Excalibur Electric (not the installer) for referring the diagnostic call — strong local trade partnerships keep projects running smoothly.
If you need generator gas line installation, inspection, or troubleshooting in Chilliwack or the Fraser Valley, we’re happy to help.
Arktik Plumbing & Mechanical Ltd.
Plumbing • Heating • Gas
