Verified

Arcane Locksmith

  • 4.9
    (21)
Arcane Locksmith
Reviews
4.9 out of 5
(21 reviews)
4.9
5
4
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1
Jason Lookenbill
2 months ago
Adam was phenomenal! He was so quick to respond and made quick work worth every penny! He installed 2 fresh deadbolts and replaced 2 knobs in just over an hour. I will be recommending him to everyone I know!
Laith Saleh
2 months ago
Locked myself out and they showed up fast. Gave me a fair price upfront and got the door open quickly with no issues. Professional and easy to deal with.
Kelly Suchanek
a month ago
Same day appointment for a rekey. Arrived on time, provided a reasonable written quote, and did quality work. I will definitely be a repeat customer.
Deeesho
4 months ago
I got locked out at 2 am and i called this company for lock smith service, Adam was very helpful he got on time and got me inside my apartment quickly. Definitely i recommend this company for lock smith service!! Our community needs more startups like that.
Nick Polakovsky
3 months ago
Adam was excellent! Came in very promptly and got the job done. Very professional! Installed a deadbolt onto our existing door.
Kiho
3 months ago
Adam helped me at 7am. He was quick and polite and made everything swift and easy. 5 stars
Lorrie Miller
4 months ago
I really appreciated Adam's quick response to my call when I locked myself out of my house. It was around 6:00 in the evening. My handset was old and needed to be replaced. He had things taken care of efficiently. I'd definitely recommend Adam to assist with locksmith needs.
James & Tia Easton
2 months ago
Adam was a life saver! He came and unlocked our suv in under 5 mins and got use back in the road after we locked ourselves out. Adam was super kind answering all questions in 4 degree weather. Thank you Adam ! We appreciate your service and your outstanding customer service! Your Amazing
Newfire22
2 months ago
Called two other locksmiths before arcane. Neither one showed up. Adam responded quick and got here exactly when he said he would and got the door open super quick!
GIna Klopfer
Edited 4 months ago
UPDATE: After I posted this review Arcane's operations manager did reach out to discuss the situation, and provided a price adjustment. Kudos to Joe for handling that calmly and professionally. Still a word to the wise: if you choose to deal with this company make sure to ask about pricing up front and be clear on their pricing policy. They are not going to volunteer that information as some companies do. My tenant was locked out late at night and called Arcane for help. In addition to the after after hours service call fee and the inflated charge for a lock (4 x retail price) my tenant was charged $360 for a lockout fee, so the 35 minutes of actual work to dismantle the lock and replace it was charged at the rate of $600 per hour. Tenant was not informed of charges prior to the work being done. Technician claims to be a sub contractor for Arcane but answers one of the Arcane numbers when I call it; no one answers the other. Would love to discuss with Arcane management but can't seem to get past the sub. Unsatisfactory pricing and lack of transparency. Adam K, who gave a 5-star review, is the sub-cobtractor in question and I certainly understand why he is enthused but he is not a customer.
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