The staff members/arborist at Arborcare were very knowledgeable, professional and explained things in a way that we could understand. Also, they came on their scheduled day and time, a rarity in today’s world, and never tried to push us into making a decision on the spot. My wife and I also like how they focus on saving trees, when possible, using various treatments rather than just wanting to cut everything down. We have two older maples that need chemical treatment to improve the overall health and trimmed for better symmetry and balance. We opted to have treatments done, initially, but will eventually have Arborcare come back to trim the same trees. We have been very pleased with our experience with Arborcare.