We have had a very unfortunate experience with Aquametrics LLC, buying a whole house water system. We purchased the system a year ago and sent in a water test kit that came with the system so the city water and new filtered water would be tested to make sure the filter was properly filtering out contaminates. We have been trying for almost a year to get the results and they haven’t given them to us. They haven’t return emails, texts or phone calls. We even sent in a second kit and they still haven’t given us the results. We reached out to the Better Business Bureau for help with this and they haven’t replied to them either. This leads us to believe the water filter system is not filtering properly.