Appliance Technician

No hesitation in recommending this company. Iurii looked at problems with two appliances [our dishwasher and fridge], figured out both problems immediately, gave his recommendation on how to fix them and totally left it up to us about how to proceed. There was no pressure whatsoever to do any repairs, book further appointments, order parts, etc. This was our first time contacting Appliance Technician, and after today's appointment we have added them to our list of "people that we trust to work in our home."

Update: besides not informing at the time of the booking about the cost, the company in their reply assume because of my name, that I’m new in Canada or English is not my first language. The company is not clear about the costs, which should be disclosed at the time of the booking and the owner judges people based on their own prejudices. Also accusing me of not paying? Can you please prove that I did not pay? I did pay and I’m complaining about the lack of clarity at the time of the booking. Please take a look at yourself and stop judging people based on their last names. Keep your prejudices for yourself. I booked an appointment online and I did not know nor I was informed in the appointment that I would need to pay. I thought this would be just a quote. Now, the guy came here and charged me 100$ to say that my dryer is too old and can’t be fixed? I think this company is a scam. First you need to inform what the client can expect from the appointment. No email mentioned anything about paying. 100$ for them to say my appliance is old? You gotta be kidding me! Be aware of this company,

Iurii handled my problem by immediately identifying the issue and ordering the part. Then he went on to address an issue with another appliance by telling me (against his own economic interest!) not to repair it and just to get a new model, coaching me on brands to avoid and brands to trust. Would absolutely recommend for any appliance issue—a professional who is competent and extremely knowledgeable.

Iurii was very professional, he was very knowledgeable and was able to save us a lot of money! He'll be my main go to for all electronic appliances. A real pleasure to have in our home.

I have used Appliance Technician a number of times and had a great experience each and every time. The technician was outstanding - knowledgeable and committed to good service and quality work.

Appliance Technician are fast and reliable. They described their pricing upfront and were able to fix our dishwasher quickly. We have used them before for our washing machine, and continue to be very satisfied!! Thank you!

Very satisfied with the service. We have decided not to go with the repairs for our dishwasher as per the technician’s honest opinion. He showed up on time and provided with a good diagnostic and offered options for us to decide. Highly recommended.

They aren't reachable by phone. I booked an appointment, waited a week and was told at the last minute, when I emailed them to follow up, that they don't repair commercial washing machines. They didn't even bother to read the email service request.

Honestly great work on their part, my dishwasher was having issues with water pooling and they came to check it. After finding the issue had resolved itself, they did further tests to try to find if the issue was just hidden or replicable. They ended up not finding any further issue, but I appreciate that they did the tests and didn't end up trying to upcharge me for the service when they found nothing wrong. They even promised if an issue came up with in the next few months they would waive the service fee. Overall, went beyond what was expected for an issue that resolved itself.

Update: I am taking away one star because I thought the rate was $125 for the service and repair but it turned out to be $175. I understand the labour charge is usually a one-hour minimum even if the repair, like mine, took 20 minutes. They do have to drive here after all. But I think $175 is a tad high. A very easy and fast repair to my electric range. I checked the BBB for stove repairs - only 4 companies are registered. I went online at 5 p.m. with Appliance Technician to choose their first available date and time - the next day between 2 and 5 p.m.- and typed in the details: oven would not heat up to my desired temperature and the day before there had been a flash of light and a small flame at the rear left bottom of the unit. Iurii called at 8 p.m. to confirm and thought it would be an easy fix. The next day he arrived at 2 p.m. with the part he thought was broken - the burner element. When he removed the bottom panel we saw that the element was obviously broken. He replaced it, turned on the oven, it worked! The part is guaranteed for 90 days. Iurii also advised me not to use the self-cleaning function on my Whirlpool range - Aquaclean. He said it was too hot and contributed to the broken element. The visit took about 20 minutes and the price was reasonable. I will definitely use them again. Thanks very much Iurii!