I had an excellent experience with Appliance Maestro and I can’t recommend them enough. My washing machine suddenly stopped working, and I reached out in the evening not really expecting a quick reply. To my surprise, Sam got back to me almost immediately and was able to schedule a technician for the very next day. That kind of responsiveness is rare and already gave me confidence in their service.
When the technician, Ahmad, arrived, he was right on time and very friendly. He took the time to explain what he was checking and walked me through what he was doing. He first cleaned out some clogged pipes, and when he realized the pump itself needed to be replaced, he handled it quickly and efficiently. What stood out the most to me was his honesty—he explained exactly what needed to be done and why, without trying to upsell or complicate things unnecessarily.
The repair was completed smoothly, my washing machine is now running perfectly, and the whole experience was stress-free from start to finish. Between Sam’s quick response and Ahmad’s professionalism and honesty, Appliance Maestro really impressed me. I will 100% be reaching out to them again for any appliance issues in the future, and I highly recommend them to anyone looking for reliable, friendly, and trustworthy service.