Our first gorgeous experience with Appleby's was 18 years ago. We bought my engagement ring and wedding bands as a young couple starting out. We had such a fabulous experience. I recently had my engagement ring repaired as I damaged the settings through many years of wear and tear (i never took my rings off my hand :) ) and I am so thrilled with the result. The ring looks brand new again. I also asked if Appleby's could do anything for a ring that belonged to my grandmother and mother - the band had been worn to almost a fine thread over many years by these 2 great, hardworking women. The workshop did a beautiful job rebuilding the shank and kept the simple character of this very treasured ring. They treated this tiny, modest little piece with great care and respect and that, I think, is what sets them apart from other jewellers. I am wearing it with such happiness today - the memories of holding my own mother's hand when she wore it came flooding back - and I will pass it to my own little girl in the future with lots of love from 3 generations of women in her family. Thank you to everyone, especially Catherine and the workshop.