I had a wonderful experience with Josh and his team at Apex Piano for the purchase of my acoustic piano. All of my questions were answered and they are so knowledgeable about the Yamaha product - a wealth of information. I also exchanged emails with Josh to ask even more questions and I never felt any kind of sales pressure whatsoever. I felt they really wanted me to have the best experience and they understood that selecting a piano takes much time and consideration. The delivery team was absolutely top notch. So professional - very experienced with installing pianos and so very careful. I felt like they treated my piano as if they were installing it in their own home.

Apex Piano Store in Roanoke, VA, is a great place to find a good piano with excellent service. When I visited, Steve Gross, the owner, was really helpful. He knows a lot about pianos and took the time to explain everything without pressuring me to buy. He genuinely cared about helping me make the right choice, which was important because pianos are expensive. The store has a nice atmosphere and lots of options to choose from. If you're looking for a piano store where you can trust the advice and service, I highly recommend Apex Piano Store.

We started looking for a piano for my 13 year old son who has been taking lessons for 3 years. We wanted to upgrade from the keyboard that we had. Our living room is small so we needed something that would work for us. Apex Piano Showroom was amazing to work with. The staff is very knowledgeable, friendly and provided great customer service. They were able to help us make the right choice and knew exactly what we were looking for. Delivery was quick and easy. The delivery guys were friendly and were quick to set everything up for us. They went over info on our piano and were very professional. I would recommend Apex Piano Showroom to anyone looking to purchase a great quality piano.

A year ago I went into apex piano show room to purchase my first electric piano I messed around on a few and then had a helpful conversation about which pianos were better and which had more options etc. I ended up buying the p515 and I love it. Steve was a very helpful salesman and helped me get everything sorted out. If, When I need another piano this place is first on my list!

If there were 10 stars it wouldn’t be enough. Steve and his crew Tony, Bryson and Jesse are outstanding. From the moment we entered the showroom we knew we were with a knowledgeable and caring Yamaha dealer but what Steve excels at is a deep understanding of his customer. We were looking for an electronic keyboard to replace a couple old ones. Steve introduced us to the N1X and that was a “ done deal” . Steve mentioned how wonderful the S7X is and the rest is history. The S7X is in a class by itself. Being able to bring the expertise of a knowledgeable dealer together with the gift of the right piano artist is a gift . Steve possesses that ability . Thank you 🙏

I am BEYOND THRILLED with my new Yahama S3X grand piano from Apex Pianos. I had no idea what was behind the doors of the showroom, but was so pleased to find that such a place exists in Roanoke. I was able to trial multiple models and sizes of grand pianos. Steve, the owner, was so knowledgeable about every facet of the history and production of not only Yamaha pianos, but many others in the industry. He was able to guide me to the absolute perfect piano for my skill level, home size, and budget. He wasn’t pushy at all and gave me plenty of time to play on the pianos. I believe I was there for over 4 hours the first time I visited. Steve, David, Paul, Tony and Bryson make such a great team. They provide absolutely wonderful customer service from the first inquiry to the final delivery and beyond. I feel like I’m part of their family now. I can’t say enough good things about my experience. I’ve had my piano for about a week now and have been playing nonstop. If you’re out walking your dog and hear the melody coming through the windows, I hope it brings you joy!

The past few months have been a whirlwind for our trio, the Alma Ensemble. We found the perfect-for-us Yamaha at Apex Piano Showroom and decided that we wanted to find a way to make the piano ours. Steve at Apex stood by our sides the whole way, not putting pressure on us, giving us suggestions on how to proceed, and answering our many questions. When all was said and done and it came time to deliver the piano, they did so with such efficiency and skill. As a professional pianist who's had my piano moved across the country many times, I can tell you that this was the most comfortable situation I've ever witnessed. The whole process was a breeze! I can't recommend Steve and the fine folks at Apex Piano Showroom enough!

I recently had the distinct pleasure of purchasing a piano through Apex Piano Showroom. Their approach was centered around understanding my specific desires, needs, and budget constraints. Steve is very knowledgeable and patiently guided me through the various options, ensuring I was well-informed about each choice. Their dedication to customer satisfaction is unparalleled. Highly recommended!

Our experience with Steve in Apex Piano was fantastic! He was fast to respond to our questions and provided a lot of detailed information via e-mail for us to consider as we were making our choice for the instrument. He was very welcoming and attentive when we visited the showroom. As we selected CLP665 grand piano, he delivered it himself, set everything up, and offered continued support for additional questions. He is highly knowledgeable, professional, and easy in communication. I would recommend his service to anyone looking to acquire a musical instrument. We love our new grand piano!

My husband and I had a fantastic experience with Steve and his team at Apex. Steve is extremely knowledgeable of his product and was incredibly helpful in matching us with the appropriate piano for our needs. He spent 3 hours with us and did not make us feel the least bit rushed. Delivery was fast (within 3 days of purchase) and the delivery team was top notch- professional, personable, conscientious, and even took the time to give us an additional product demonstration. Their customer service has extended beyond the purchase. Steve has contacted us multiple times to ensure we are satisfied and comfortable with our piano, and he has welcomed us to reach out any time for assistance with learning the numerous product features. If you are in the market for a piano, do yourself a favor and look no further!