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Apex Piano Showroom
  • Piano Store in Roanoke
  • Closed
  • 5
    (101)
Apex Piano Showroom
Google Reviews
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101 reviews
Joshua Yoder
7 months ago
A year ago I went into apex piano show room to purchase my first electric piano I messed around on a few and then had a helpful conversation about which pianos were better and which had more options etc. I ended up buying the p515 and I love it. Steve was a very helpful salesman and helped me get everything sorted out. If, When I need another piano this place is first on my list!
Caroline Donnelly
2 years ago
If there were 10 stars it wouldn’t be enough. Steve and his crew Tony, Bryson and Jesse are outstanding. From the moment we entered the showroom we knew we were with a knowledgeable and caring Yamaha dealer but what Steve excels at is a deep understanding of his customer. We were looking for an electronic keyboard to replace a couple old ones. Steve introduced us to the N1X and that was a “ done deal” . Steve mentioned how wonderful the S7X is and the rest is history. The S7X is in a class by itself. Being able to bring the expertise of a knowledgeable dealer together with the gift of the right piano artist is a gift . Steve possesses that ability . Thank you 🙏
Mandy Jo
3 years ago
We started looking for a piano for my 13 year old son who has been taking lessons for 3 years. We wanted to upgrade from the keyboard that we had. Our living room is small so we needed something that would work for us. Apex Piano Showroom was amazing to work with. The staff is very knowledgeable, friendly and provided great customer service. They were able to help us make the right choice and knew exactly what we were looking for. Delivery was quick and easy. The delivery guys were friendly and were quick to set everything up for us. They went over info on our piano and were very professional. I would recommend Apex Piano Showroom to anyone looking to purchase a great quality piano.
Jingqiu Liao
5 months ago
I recently had the distinct pleasure of purchasing a piano through Apex Piano Showroom. Their approach was centered around understanding my specific desires, needs, and budget constraints. Steve is very knowledgeable and patiently guided me through the various options, ensuring I was well-informed about each choice. Their dedication to customer satisfaction is unparalleled. Highly recommended!
Sally Shughart
2 years ago
I am BEYOND THRILLED with my new Yahama S3X grand piano from Apex Pianos. I had no idea what was behind the doors of the showroom, but was so pleased to find that such a place exists in Roanoke. I was able to trial multiple models and sizes of grand pianos. Steve, the owner, was so knowledgeable about every facet of the history and production of not only Yamaha pianos, but many others in the industry. He was able to guide me to the absolute perfect piano for my skill level, home size, and budget. He wasn’t pushy at all and gave me plenty of time to play on the pianos. I believe I was there for over 4 hours the first time I visited. Steve, David, Paul, Tony and Bryson make such a great team. They provide absolutely wonderful customer service from the first inquiry to the final delivery and beyond. I feel like I’m part of their family now. I can’t say enough good things about my experience. I’ve had my piano for about a week now and have been playing nonstop. If you’re out walking your dog and hear the melody coming through the windows, I hope it brings you joy!
Erica Sipes
2 years ago
The past few months have been a whirlwind for our trio, the Alma Ensemble. We found the perfect-for-us Yamaha at Apex Piano Showroom and decided that we wanted to find a way to make the piano ours. Steve at Apex stood by our sides the whole way, not putting pressure on us, giving us suggestions on how to proceed, and answering our many questions. When all was said and done and it came time to deliver the piano, they did so with such efficiency and skill. As a professional pianist who's had my piano moved across the country many times, I can tell you that this was the most comfortable situation I've ever witnessed. The whole process was a breeze! I can't recommend Steve and the fine folks at Apex Piano Showroom enough!
Kevin Rooney
6 months ago
We did some research on the most appropriate digital replacement for our church's dying acoustic piano. The number one pick happened to be available at Apex to see in person. So, we went on a fact finding mission to try it out in the showroom. They had several other selected models there that allowed us to try them all. Steve was clearly interested in providing us with the right piano for us. We did not feel any pressure from him in any direction. Not only did we find the previously researched model to be exactly what we wanted, but Steve made sure we would be satisfied with that purchase, from a loaner piano, to shipping, to planning for removing our old piano for us upon delivery. Everything went according to plan including waiting for the manufacturer to supply the ordered piano. That is, until we received a message from Steve saying he was able to locate an available new piano exactly as we ordered from another dealer and we received our piano much earlier than expected. Expectations exceeded Apex!
Sylvester Johnson
9 months ago
Apex offered us a simply fabulous experience of professionalism, expertise, and generous guidance. They answered all our questions, even offered information we didn't know we needed to know, and invited us back to play and experience the wonderful variety of pianos--all without the much-feared high-pressure sales pitches. Just great customer service. The delivery was also complimentary and fast--delivered the same day of purchase. We found the right piano for us and are already enjoying the beautiful music it creates in our home. To Steve and the whole Apex team, many thanks for a great experience!
Cara Hubbard
7 months ago
Steve at Apex has VAST knowledge and experience with electronic pianos/keyboards. As I am a hopeless acoustic piano snob, he had to spend many hours with me in order to sell a P-125 Yamaha. For my needs (light weight, transposition, and close-to-grand action), it is perfect. And affordable. Highly recommend!
Kira Morse
3 years ago
Our experience with Steve in Apex Piano was fantastic! He was fast to respond to our questions and provided a lot of detailed information via e-mail for us to consider as we were making our choice for the instrument. He was very welcoming and attentive when we visited the showroom. As we selected CLP665 grand piano, he delivered it himself, set everything up, and offered continued support for additional questions. He is highly knowledgeable, professional, and easy in communication. I would recommend his service to anyone looking to acquire a musical instrument. We love our new grand piano!
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