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Apex Piano Showroom

  • Piano Store in Roanoke
  • Closed
  • 4.9
    (130)
Apex Piano Showroom
Reviews
4.9 out of 5
(130 reviews)
4.9
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Eric Johnson
a month ago
Steve found a very unique vintage piano in amazingly great condition. We expressed interest even before the team had begun to work on it and Steve kept us fully informed as they prepared it for us. The team partially disassembled, cleaned, inspected, tuned, voiced and did countless other processes to get the instrument ready for our family to enjoy. It looks, sounds and plays just beautifully. They delivered the piano safely to our home where it is played every day. Thanks Steve and Apex Team for a great experience and a very unique and beautiful instrument!
Carey Gregory
4 months ago
My experience with Apex Piano Movers in Roanoke, Virginia was nothing short of exceptional. They handled every aspect of the process with meticulous care, from the initial consultation to the final placement of my piano. They used specialized equipment and techniques to ensure my piano was fully protected, and they navigated tight corners and stairs with ease and precision. The team even took the time to make sure the piano was positioned perfectly and sounded just right before they left. If you need to move a piano in the Roanoke area, there is simply no better choice. Apex Piano Movers combines expertise, care, and outstanding customer service to deliver a truly five-star experience. I would recommend them to anyone without a moment's hesitation.
Localpianist
a month ago
Apex sent a highly trained team of 3 to move my piano. They took great care with every step of the process. I sought prices from local movers and Apex came back with the lowest price.
M Berg
a year ago
I had a wonderful experience with Josh and his team at Apex Piano for the purchase of my acoustic piano. All of my questions were answered and they are so knowledgeable about the Yamaha product - a wealth of information. I also exchanged emails with Josh to ask even more questions and I never felt any kind of sales pressure whatsoever. I felt they really wanted me to have the best experience and they understood that selecting a piano takes much time and consideration. The delivery team was absolutely top notch. So professional - very experienced with installing pianos and so very careful. I felt like they treated my piano as if they were installing it in their own home.
Brian Kafenbaum
2 months ago
Steve at Apex Piano was super helpful with my Yamaha Clavinova purchase. From order processing, to delivery oversight, Steve was always quick to handle any questions or concerns I had. Buy with confidence, Steve is your Piano man!
Xin Luo
6 months ago
Apex moved a baby grand piano for me from Roanoke to Blacksburg. The moving team was very professional and took great care of the piano when they loaded it into the moving truck. Upon arrival, they carefully placed the piano at the exact location that I desired. One of the team members was a pianist and he made sure that the piano sounded good before they left. The owner (Steve) was very helpful and always responded to my questions in a timely manner. Overall I was very pleased with the service that Apex provided and would strongly recommend them.
Mandy Jo
4 years ago
We started looking for a piano for my 13 year old son who has been taking lessons for 3 years. We wanted to upgrade from the keyboard that we had. Our living room is small so we needed something that would work for us. Apex Piano Showroom was amazing to work with. The staff is very knowledgeable, friendly and provided great customer service. They were able to help us make the right choice and knew exactly what we were looking for. Delivery was quick and easy. The delivery guys were friendly and were quick to set everything up for us. They went over info on our piano and were very professional. I would recommend Apex Piano Showroom to anyone looking to purchase a great quality piano.
Caroline Donnelly
Edited 4 years ago
If there were 10 stars it wouldn’t be enough. Steve and his crew Tony, Bryson and Jesse are outstanding. From the moment we entered the showroom we knew we were with a knowledgeable and caring Yamaha dealer but what Steve excels at is a deep understanding of his customer. We were looking for an electronic keyboard to replace a couple old ones. Steve introduced us to the N1X and that was a “ done deal” . Steve mentioned how wonderful the S7X is and the rest is history. The S7X is in a class by itself. Being able to bring the expertise of a knowledgeable dealer together with the gift of the right piano artist is a gift . Steve possesses that ability . Thank you 🙏
Adam Bates
5 months ago
Steve met us on Saturday with short notice during a rainstorm when the store was closed, to help us make the purchase we wanted. He asked great questions to understand our wants and needs and gave us top-down options on what would be the best fit for us. When I asked why something was better than another, he gave thoughtful, fact-based answers and then proved it. He didn't push any options or the highest-dollar option. Instead, he showed different price points, demonstrated the differences and supported the choice we made. He helped me load the gear into my truck during the downpour and followed up after the fact. I would highly recommend going to Apex and dealing with them. Steve was great.
Geoffrey Guido
3 weeks ago
Apex Piano Showroom piano is top notch. It is great to see businesses like this that are truly professional, go the extra mile and fair. If you’re looking for a piano, repair, or tuning, look no further.
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