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Apex Piano Showroom

  • Piano Store in Roanoke
  • Closed
  • 4.9
    (131)
Apex Piano Showroom
Reviews
4.9 out of 5
(131 reviews)
4.9
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Nick Hart
2 months ago
In a word: excellent. Steve, the owner, was a pleasure to deal with. Patient and knowledgeable. I didn't feel rushed when trying out a number of pianos. I ended up buying a Yamaha B-3, and I'm delighted with the piano. Delivery was exactly as scheduled, and the delivery guys took great care. From walking into the showroom to delivery of the piano, the whole experience was first class.
Eric Johnson
4 months ago
Steve found a very unique vintage piano in amazingly great condition. We expressed interest even before the team had begun to work on it and Steve kept us fully informed as they prepared it for us. The team partially disassembled, cleaned, inspected, tuned, voiced and did countless other processes to get the instrument ready for our family to enjoy. It looks, sounds and plays just beautifully. They delivered the piano safely to our home where it is played every day. Thanks Steve and Apex Team for a great experience and a very unique and beautiful instrument!
M Berg
a year ago
I had a wonderful experience with Josh and his team at Apex Piano for the purchase of my acoustic piano. All of my questions were answered and they are so knowledgeable about the Yamaha product - a wealth of information. I also exchanged emails with Josh to ask even more questions and I never felt any kind of sales pressure whatsoever. I felt they really wanted me to have the best experience and they understood that selecting a piano takes much time and consideration. The delivery team was absolutely top notch. So professional - very experienced with installing pianos and so very careful. I felt like they treated my piano as if they were installing it in their own home.
Mandy Jo
5 years ago
We started looking for a piano for my 13 year old son who has been taking lessons for 3 years. We wanted to upgrade from the keyboard that we had. Our living room is small so we needed something that would work for us. Apex Piano Showroom was amazing to work with. The staff is very knowledgeable, friendly and provided great customer service. They were able to help us make the right choice and knew exactly what we were looking for. Delivery was quick and easy. The delivery guys were friendly and were quick to set everything up for us. They went over info on our piano and were very professional. I would recommend Apex Piano Showroom to anyone looking to purchase a great quality piano.
Caroline Donnelly
Edited 4 years ago
If there were 10 stars it wouldn’t be enough. Steve and his crew Tony, Bryson and Jesse are outstanding. From the moment we entered the showroom we knew we were with a knowledgeable and caring Yamaha dealer but what Steve excels at is a deep understanding of his customer. We were looking for an electronic keyboard to replace a couple old ones. Steve introduced us to the N1X and that was a “ done deal” . Steve mentioned how wonderful the S7X is and the rest is history. The S7X is in a class by itself. Being able to bring the expertise of a knowledgeable dealer together with the gift of the right piano artist is a gift . Steve possesses that ability . Thank you 🙏
Brian Kafenbaum
6 months ago
Steve at Apex Piano was super helpful with my Yamaha Clavinova purchase. From order processing, to delivery oversight, Steve was always quick to handle any questions or concerns I had. Buy with confidence, Steve is your Piano man!
Localpianist
4 months ago
Apex sent a highly trained team of 3 to move my piano. They took great care with every step of the process. I sought prices from local movers and Apex came back with the lowest price.
Carey Case
7 months ago
My experience with Apex Piano Movers in Roanoke, Virginia was nothing short of exceptional. They handled every aspect of the process with meticulous care, from the initial consultation to the final placement of my piano. They used specialized equipment and techniques to ensure my piano was fully protected, and they navigated tight corners and stairs with ease and precision. The team even took the time to make sure the piano was positioned perfectly and sounded just right before they left. If you need to move a piano in the Roanoke area, there is simply no better choice. Apex Piano Movers combines expertise, care, and outstanding customer service to deliver a truly five-star experience. I would recommend them to anyone without a moment's hesitation.
Erica Sipes
4 years ago
The past few months have been a whirlwind for our trio, the Alma Ensemble. We found the perfect-for-us Yamaha at Apex Piano Showroom and decided that we wanted to find a way to make the piano ours. Steve at Apex stood by our sides the whole way, not putting pressure on us, giving us suggestions on how to proceed, and answering our many questions. When all was said and done and it came time to deliver the piano, they did so with such efficiency and skill. As a professional pianist who's had my piano moved across the country many times, I can tell you that this was the most comfortable situation I've ever witnessed. The whole process was a breeze! I can't recommend Steve and the fine folks at Apex Piano Showroom enough!
Mary Gunderson
a year ago
It was a good experience from the start - visiting Apex Showroom and taking time to select a piano, plus delivery of the piano and removal of my older piano. Everyone was very helpful in answering questions from Steve to the men delivering the piano. I am very pleased with the whole experience.
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