Anything Appliance

I had Anything Appliance do a service call for estimates on repairing my Zephyr range hood and my wine fridge. The tech came out and quickly tested the range hood blower and said the motor was shot. That would cost $700+ to replace. The wine fridge was "working" and appeared to cool, so the tech suggested that they clean out the built-up dust in the mechanism. I was told that the $300+ I paid for the estimates would count toward the repairs if I decided to have them scheduled within 30 days. I called them today and explained that after further research, it wouldn't make sense to replace the motor on a 20 year old range hood; I may as well just replace it and have a new one installed for less than the $700 replacement cost. I did want them to clean out the wine fridge though. After the person on the phone put me on hold, he checked back in and said that unfortunately the money I already paid would not count toward cleaning the wine fridge as quoted. It would cost an additional $299. They only would have counted the quote toward the cleaning if I had it done the day of the tech visit (which was NOT explained to me that day). I have spent over $300 and nothing is fixed. NOT HAPPY!

Great experience. This is our second time using them to repair a 25 y.o subzero fridge. They answered every phone call or called back promptly. Technician was deployed quickly. They also diagnosed, ordered the part, and repaired it as soon as the part arrived. Technician was honest and their work was fairly priced. We will use them again in the future.