Our fur baby, Xena, passed away late in the evening on 11/9/25. We were previously provided with information for Angel Oaks from a family friend, and after doing our research we knew when the time came we would utilize their services. When I called the facility Sunday evening around 9:15pm, I didn't get an immediate answer so I left a voicemail and sent an online inquiry. I was contacted back within approximately 10-15 minutes, and John was so helpful with providing information and expressed his condolences on the loss of our beloved Xena. He advised if we could get Xena to the facility before the lobby closed they would be able to accommodate us for the evening; he even advised there was a possibility that Xena's remains/memorial could be ready the following day. John sent over all information for us to fill out prior to arriving, answered all questions, and made sure we were comfortable throughout the entire process. When we arrived at Angel Oaks, the staff was friendly, caring, informative, and compassionate, and even gave us time to spend with Xena even though the lobby closing hours were near. Xena's memorial/remains were prepared and ready for us to pickup within 24 hours. Thank you to all staff members of Angel Oaks, including those we did not interact with, for your services in caring for our sweet fur baby Xena and making this time a little more tolerable. We highly recommend Angel Oaks Pet Crematory to honor your pet's memory!