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Anderson Granite & Marble Shop

  • Countertop Store in Anderson
  • Closed
  • 4.9
    (144)
Anderson Granite & Marble Shop
Reviews
4.9 out of 5
(144 reviews)
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rossmepstein
Edited a month ago
Very good install, but installed the wrong color counter tops! Staff is pushy and difficult to work with. They cut the countertops without my permission. I wanted to finalize details and verify dimensions before cutting. They told me they already cut the counter tops, so I was rushing along trying to catch up. I wasn’t present for the install and found they installed the wrong color (white). Apparently when they built the quote - they just threw in white to give me a rough number which would be fine as long as I have a chance to specify what I actually want. They were very pushy and to have me sign their contract to get me scheduled. I assumed by signing a contract and paying a deposit - I was simply getting on their schedule. Surely they can’t install countertops when I hadn’t even selected a color? In the shuffle - I didn’t notice that their contract specified details that I don’t recall discussing. Bottom line is that it’s my fault for not combing through their contract. I let the push me along faster than I wanted to go. Clearly there was shared responsibility in the mistake and they wouldn’t offer support to correct the mistake. Full price to start all over. No cost break. No acknowledgment. Simply said “well, you signed the contract..” Noted. We won’t be doing business with you again. Edit after reading response: fascinating reading the perspective with quotes from me that never occurred. Never asked for anything for free - quite the opposite. I just wanted the mistake fixed at a reasonable price. For the record, I’m not married :)
Sue Davidson
2 months ago
They were excellent to work with and understanding of our needs and budget. The whole process went pretty smoothly and we love our new countertops. A big plus for the suggestion of adding a curve to the peninsula. So many people have commented how nice that looks and complements the layout of our floorplan.
GARY Crew
a month ago
From start to finish this business is professional, thorough, and to the point when it comes to selling a good product. The process was seamless and between the two offices in Anderson and Greenwood we managed to get exactly what we needed in our kitchen.Thanks to Carlos and his team for doing a spot-on install.
Nathan Benjamin Jr
5 months ago
Met with Natalie in September and with her expert help picked the granite top for our 40 year old log cabin. She introduced us to Ivan. Ivan is the artist the created our countertop out of a slab of stone. Ivan stayed in communication with us throughout the 5 week process. Was it seamless? No. During the initial install a piece broke. 5 stars because Ivan found another slab that matched and cut the new piece. Ivan came out to the reinstall and oversaw the installation. You judge a company by how they deal with a problem
Tatiana Iliuc
a year ago
Had a great experience with this granite company. They have plenty of options to choose from. Different price ranges so everyone can find their niche. Staff were very professional, made us feel welcomed. Highly recommend, they do their job very well! Thank you 😊
W “Wildcatteresa” T
a year ago
After looking around a bit, we decided to go with Anderson Granite & Marble Shop and so glad we did. From start to finish we had an excellent experience with these guys, from helping us decide what to go with to the finishing details; which the placement of the granite was Awesome.....I love It!!! We decided to go with the Quartzite countertops for our kitchen and also a full backsplash which i'm so glad we did, they gave us ideas and suggestions that we hadn't even thought of. The matching of the grain from the joints and backsplash was extremely pleasant and unexpected; also a sweet surprise of cutting boards from what material was left. I highly recommend!!
Bob B
a year ago
This was a great experience from start to finish. Lia, the salesperson, was knowledgeable and competent. We hit one small snag, and she addressed it and rectified it immediately. The installers were great. They did a fantastic job. The price was very competitive, and I wouldn't hesitate to recommend this company to anyone. Thanks again!!
Steve M
a year ago
My experience with Anderson Granite & Marble could not have been better! Starting with the salesperson Lia, who was very friendly and helpful. The quy who did the templates was very friendly and precise, and the two installers did an excellent job, making sure the granite was positioned perfectly, shimmed where needed and caulked very neatly. I would highly recommend the team at Anderson Granite & Marble.
lanzer ligon
2 years ago
We saw the company on Facebook. We were shopping around for new countertops and price wise we decided to go with this company. We just wanted the countertops and we’ll do the backsplash. I have to say 10 out of 10! Very prompt, professional, and reasonably priced. Installation was flawless. We’re so happy with our new countertops. Thank you to the wonderful staff in making this a smooth process. We will definitely use them again for any future project. I’ve already got my Dad ready to visit for his kitchen renovation.
Amy Stribling
2 years ago
Lia was wonderful with Anderson Granite and marble. They are a company that stands behind their work and makes things right. We have had so many issues during our renovation with contractors and anderson marble and granite restored my faith in humanity. We had a minor issue they calmly discussed and took care of which speaks VOLUMES. The quality of the quartz is TOP NOTCH. I am OBSESSED with our kitchen. Lia communicated through out the process so well, put together suggestions, was informative, and calm in her discussions. She is an asset to the staff and joy to work with. I am so happy with our countertops. Thank you
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