Anandi Day Spa Torre Mayor

I visited this spa in Mexico City with a friend in March 2025, for a facial and pedicure. Based on the high Google rating, I didn’t think twice about booking — and I really regret that decision. The staff seemed inexperienced, and there were only three employees total. While I was getting my pedicure, my friend was in another room getting her facial. Unfortunately, the experience raised several red flags for me — especially around hygiene: • The pedicure setup was extremely basic, using a portable foot spa instead of proper chairs. I didn’t mind that, as long as it was clean — but what followed was unacceptable. • The technician did not wash her hands between touching my feet and dipping her hand directly into a shared exfoliant jar. No scooper, no clean hand — just straight into the product. That is incredibly unsanitary and a serious contamination risk. • During the scrub, she even touched her phone with the same hand and continued working on my feet afterward. • Meanwhile, I saw the woman doing my friend’s facial leaving the room repeatedly, carrying water back and forth — the whole setup felt disorganized and unprofessional. At that point, I was uncomfortable enough that after each of our first treatments, I paid and walked out. If you’re looking for a facial or pedicure in Mexico City, please be cautious about hygiene standards. Unless you’re okay with questionable practices and have a rock-solid immune system, I wouldn’t recommend this place. Response to the owner: I appreciate you replying, but I’m disappointed that your response shifts the blame onto me as the customer. If your staff had followed basic hygiene standards, I wouldn’t have been put in that uncomfortable situation to begin with. Telling me I should’ve stopped the service or asked for a supervisor misses the point — the responsibility for clean, professional service lies with your team, not the customer. Also, vague claims that “things have changed” without explaining how don’t give me confidence that anything truly has. I hope you do take this feedback seriously, not just as a gift, but as a sign to raise your standards for the next customer.

I just had a 90 mins deep tissue massage with Monica and that was the best massage I have had in a long time! Small hidden place but very good service. Highly recommended!