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Amira Transport Inc. WHLR

  • Handicapped Transportation Service in Norfolk
  • Open now
  • 4.4
    (30)
Amira Transport Inc. WHLR
Reviews
4.4 out of 5
(30 reviews)
4.4
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joestta watson
4 months ago
Amira Transportation is always on time and they get my mom Joe Ange to her appointments early and pick her up from them promptly. We have never had a problem with this company. Just yesterday on 12/17/2025, we had a driver named Mia who had only been with the company 4 days, and she drove well, and got my mom and I to her 2cnd appointment on time. Carlos was really good in getting her to her 1st appointment. Great company and great drivers that handle people with respect and care.
Deeona Nussbaum
2 months ago
This company is absolutely fantastic. And the people were super nice. The customer service was the best. They stood up to the plate when I needed it the most, when I was not getting help from anybody else. They were there. They were able to help me get transportation for a gentleman that I take care of within a couple of hours and it was done. I highly recommend them and the price was very fair. Thank you!!!
Robin Moore
6 months ago
There aren’t enough stars in the galaxy to express my satisfaction with Amira Transport. They accommodated our LAST MINUTE request (evening before our doctor’s appointment) and arrived to our home early and allowed us extra time to take care of dad before the appointment. . We were able to ride with dad in their spacious vehicle. They waited in the office lobby after taking my dad to the back and even came to help hold their stretcher when dad was repositioned in the office. I can’t say enough about the kindness and professionalism demonstrated by the gentlemen. I highly recommend Amira . You will not be disappointed!
Amy Boyd
3 months ago
We scheduled medical transportation with Amira Transport from Virginia Beach to Richmond and paid $1,800 for a Tuesday appointment. Unfortunately, my mom’s appointment was canceled, so we canceled the ride on Saturday — three days in advance. According to their own cancellation policy, only same-day cancellations receive a 20% refund and day-before cancellations receive a 50% refund. Since we canceled three days prior, we should have received a full refund. Despite this, Amira Transport initially tried to keep 25% of the payment, which was not stated anywhere in their policy. After several back-and-forth emails, they finally agreed to issue a full refund and told us to wait 5–7 business days. After more than 7 business days, no refund appeared, so we emailed again requesting proof. They sent a document claiming the refund had been processed, but no refund ever posted to our account. After over a month with no refund, we were forced to dispute the charge with our bank. The bank ultimately ruled in our favor and returned the money. What makes this even more upsetting is that I had to continue dealing with this situation after my mother passed away. This added unnecessary stress during an already painful time. This experience was extremely stressful, especially given that this involved medical transportation for a family member. Be very cautious, read everything closely, and don’t rely on promises without confirmation. Unfortunately, we would not use this company again.
Rolonzo Rawles
6 months ago
Mr. Jose and his company was able to assist me and my mother in the greatest fashion. It was a last minute decision to get my mother home from a Rehab. facility and Amira Transport was able to provide services without any problem and a great rate. Thank you guys again for everything. Your company is one of the best I have come across within a year.
Vansa Barrett
3 months ago
I really appreciate our driver that transported us home today. He took my husband Robert all the way into the house,I didn't ask him to do it,he was so kind. His name is Tony.We need more people like him. So polite and kind. Thank you .
Holly Housand
6 months ago
This company used to be amazing, all the great drivers they did have are gone. The vans are never clean, there is months worth of grease, dirt and grime caked on. Drivers are 98% of the time late. I've been with the company for years and I am now starting my search for a different company
ULG
11 months ago
Amira Med Transport is truly exceptional! Their pricing is very fair and they have 100% reliable drivers. I have used them many times to transport a wheelchair bound family member and they are always on time and will not leave you stranded. Their communication is excellent - if there are any delays due to traffic or other reasons, they will call and let you know. Highly recommend this company for your handicap transport needs!
Nachelle Scott
a year ago
If I could give 10 stars...I would. The service is top-notch and they are incredibly accommodating. Most importantly, my mother feels safe and comfortable going to and from her appointments. All of the drivers are punctual, respectful, and helpful. I absolutely recommend utilizing their services.
Jason H
9 months ago
Webster and Tracy took great care of Mom. Owner is very friendly and prompt. Blows every other company away that we've used out the water. Do yourself a favor and give them a call. Thanks guys!
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