I had an urgent situation after my fridge leaked and ruined my floors. I thought it might be a faulty pipe and I was so stressed out about the repairs. I have not had good experiences with vendors in the past as they try to upsell and have not been honest and trustworthy. I was a little concerned about working with a newer company, but out of all the inquiries I sent out, not only did American Pipe Dream call me, but they were able to come out soon. Them reaching out to me showed me they were proactive, understood the urgency of my issue, and I felt they were going to get my water back on same day! Others asked me to call them, and were only able to show up late in the afternoon or next day. With everything going on with this water issue, having to track down and coordinate vendors is stressful! American Pipe Dream made this easy for me, they were timely, communicative, and gave honest service. They could have easily said it was the pipe and quoted me an arm and a leg, but they were honest about what they felt the cause was, and gave me a fair price. To top it off, they provided a 90 day labor guarantee. The guys were professional, on top of it, and trust worthy. The follow up was also great, and their communication throughout relieved so much stress. I have book marked them for future needs!