We were in the middle of redoing our front yard landscaping when my husband accidentally broke a pipe in our irrigation system. Total panic moment, because we had a load of rocks being delivered first thing Saturday morning. I called American Irrigation Repair at 4:00pm on a Friday, and Vanessa in customer service went above and beyond to help us. At first, she said the earliest appointment would be Monday, but when I explained the urgency, she didn’t just brush me off—she took action. She told me she’d try to rearrange schedules and promised to call me back. Within minutes, she called and said a technician would be at my house in 20 minutes!
Jose and Julian arrived promptly and were absolutely fantastic. They had the repair done in just 30 minutes, worked quickly, were super friendly, and turned a stressful situation into a total relief.
This company is the real deal. The level of customer service I received from Vanessa, and the excellent work from Jose and Julian, is honestly the best I’ve experienced in a very long time. I am beyond thankful and will absolutely recommend American Irrigation Repair to anyone who needs irrigation work.