American Coach Limousine

I use this company twice a year when I go to Chicago. I’ve been using them for the last 5 years. They are absolutely fantastic! I’ve never had an issue with scheduling or pick up. They send you a text to let you know if your driver is on the way or at the location. The cars are clean and the drivers are so friendly and helpful. I would NEVER use another company!

Service was worst ever. I was overcharged, compared with my relatives experience. The driver was ok. The car was clean and comfortable. They wait only 10 minutes at pick up. The driver nearly took off. I did ask for different pick up across the street. Dispatch should have told me it was too late to switch.

I have used American Coach for several years. This last reservation has led me to discontinue their services. My husband was left stranded st airport. American Coach knew he had to wait over an hour for airtime to find his luggage. I spoke with dispatcher, as did my husband. When he called to say he had his luggage, he was informed the driver had just left. Said he had a doctor's appointment...it was 8:30pm on a Monday. I work in Healthcare, we don't schedule appointments in the evening... no physician does. They said we could pay full fare again and they would dispatch someone.... for another additional $150+. We are thoroughly disappointed and will steer our business elsewhere in the future.

Very difficult to find and know what vehicle was being sent to pick me up. I spoke with a few different people when I arrived and they all told me different things to do and different licence plates and car to look for. I have used your company in the past and everything went smooth. This time not so much. My driver was ok. Meaning that I had to put my bags into the vehicle. He was on the phone for the entire drive, which he explained that he was talking to his daughter. But that was for only a portion of the drive. And I guess I have to give him credit for only doing the speed limit or under the whole time, But I wished he would of just kept up with every other car blowing by us. All in all he was fine. But when we landed and got our bags was a little difficult with the conversations with your employees. Got told different things about the car picking us up and different licence plates to look for

Great services as always; my preferred go to car service. Driver Trini was great for our airport pick up and drop off for our family vacation. 14 passenger van was great!

The driver was On time very polite very nice. I had a wonderful experience. This is the third time that I have used your service and every time has been wonderful.

Michelle our driver was fantastic!! All plans made with departure and return were executed in a professional timely manner. We are very pleased with the services received from booking to night of our event! Thank you kindly, D.G. Chicago Wedding.

Literally saved the day after a crazy Thanksgiving travel day! Swooped us up quickly, and got us safely home in no time. Smartest thing you'll ever do if you engage in holiday travel is hire an American Coach driver. Definitely recommend!

American coach is our go to whenever we need a ride to the airport. Vehicles are always well kept and the drivers are courteous and on time. Give them a try!

Drivers are always on time and professional. Some drivers drive 5-10mph under the speed limit regardless of driving conditions. Most of the time the cars always have the service engine light on which is concerning. Still reliable overall since it's hard to find an Uber in my area.